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Capital One Classic - No Mention of Cashback?

Just received my Capital One Classic card with £500 limit as recommended by this site.

I see no mention of the 1% cashback promised when I signed up online either within the documentation received with the card or when I sign into my newly created online account for the credit card?

Any ideas? :(

Comments

  • paulofessex
    paulofessex Posts: 1,728 Forumite
    Best option l feel is to phone them. Don't forget to check 'saynoto0870' first howeveer
  • lisyloo
    lisyloo Posts: 30,094 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    It's not advertised on the website.
    So I'd say it's been withdrawn on that card.
    They are at liberty to change the benefits etc. at any time.
  • pete_
    pete_ Posts: 47 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    It is advertised via the link which MSE advised to use - http://www.totallymoney.com/top_cashback.html but as I said no mention within documentation received for the card.
  • Did you apply through the correct link, i.e. by clicking on the MSE link?

    I applied for mine on Sunday (24 Oct). On both the general T&Cs (which everyone can read), and my own personalied T&C (which I saved as a PDF), it says:

    Rebates.
    You will be enrolled in the Capital One rebate programme. You will receive a rebate of 1% on all purchases you make
    using your card. Each rebate will appear on your January statement and will be credited to your account unless we
    notify you of another method. No rebate will be paid to you if at that time you are in default under the terms of this
    agreement. However the amount of that year's rebate will accrue and may be payable in a following year. No rebate
    will be payable if this agreement is terminated or your account is closed. No rebate will be made in respect of cash
    withdrawals, balance transfers, or purchases which are refunded by the retailer. We may change the rules of this
    programme. We will tell you about any change.
  • PNPSUKNET
    PNPSUKNET Posts: 4,265 Forumite
    available exclusively to TotallyMoney.com
  • wizzywig27
    wizzywig27 Posts: 1,536 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    When did this promotion start?
  • Pound
    Pound Posts: 2,784 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    There was nothing mentioned in the literature I received with my card but when I activiated my card I asked about it and they said there is 1% cash back set up.
  • pete_
    pete_ Posts: 47 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Did you apply through the correct link, i.e. by clicking on the MSE link?

    I applied for mine on Sunday (24 Oct). On both the general T&Cs (which everyone can read), and my own personalied T&C (which I saved as a PDF), it says:

    Rebates.
    You will be enrolled in the Capital One rebate programme. You will receive a rebate of 1% on all purchases you make
    using your card. Each rebate will appear on your January statement and will be credited to your account unless we
    notify you of another method. No rebate will be paid to you if at that time you are in default under the terms of this
    agreement. However the amount of that year's rebate will accrue and may be payable in a following year. No rebate
    will be payable if this agreement is terminated or your account is closed. No rebate will be made in respect of cash
    withdrawals, balance transfers, or purchases which are refunded by the retailer. We may change the rules of this
    programme. We will tell you about any change.

    Thanks - firsttimestudent .... you are correct checked my credit agreement and mine shows exactly as above.

    Terminology I suppose - I was looking for the words "cashback" but they refer to it as a "rebate" ... cheers Pete
  • Did you apply through the correct link, i.e. by clicking on the MSE link?

    I applied for mine on Sunday (24 Oct). On both the general T&Cs (which everyone can read), and my own personalied T&C (which I saved as a PDF), it says:

    Rebates.
    You will be enrolled in the Capital One rebate programme. You will receive a rebate of 1% on all purchases you make
    using your card. Each rebate will appear on your January statement and will be credited to your account unless we
    notify you of another method. No rebate will be paid to you if at that time you are in default under the terms of this
    agreement. However the amount of that year's rebate will accrue and may be payable in a following year. No rebate
    will be payable if this agreement is terminated or your account is closed. No rebate will be made in respect of cash
    withdrawals, balance transfers, or purchases which are refunded by the retailer. We may change the rules of this
    programme. We will tell you about any change.
    Thanks for pointing out this very small print. I have enrolled on the last day of the promotion 31/10 and I have the same T&C. I don't worry about the relatively low credit limit of £750. I am using the card more like a debit card, paying the balance off every time I reach the limit, which more than once a month.
    Roll on January, let's find out if we receive our "rebate" or "cashback".
This discussion has been closed.
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