Massive Lancome Boots Boosting Glitch

silly_sausage_4

Part_Mouse wrote: »

Ok so I got my order this morning and my boots points should have been a 5 digit number but the points showing is only a 4 digit number whats the best thing to do

This happened to me yesterday and not showing as pending, I am going to wait 5 days to see if added and then if not, get intouch with them... Would be great to hear from anyone who has already phoned re this particular glitch already to see what the outcome was...

aallank

Same this happened to me Part Mouse, but i thought ringing up would alert them to the 'glitch' with the extra points.. so like SillySausage, i am waiting 5 days to see if the points are added, and if not ring them up then as the correct 5 digit number points are showing on my confirmation e-mail xx

Nicifer_noonoo

I've received my order with a paper statement saying I earnt £70 worth of points yesterday, however today there are NO pending points at boots.com anyone know what I should do?

ezzie1uk

i put in an order with Boots on sunday afternoon for £105 which was accepted, yesterday i got an email saying one thing wasnt in stock so my order was only £80 but i will still get full points for the £105

many thanks for the heads up on this

Savvybunny2009

I ordered early afternoon on Saturday and I think my order has been forgotten about, it's still on processing and has been for a while :rotfl:

It's supposed to be ready for collection on Thursday, should I be worried?

mummyofonechild

Its possible with all the extra orders over the weekend, that they are just behind.

morocha

i orderered on Saturday and my order is here now, Great!!... i need to ask, the invoice does not show any points, it is normal ?

Part_Mouse

silly_sausage wrote: »

This happened to me yesterday and not showing as pending, I am going to wait 5 days to see if added and then if not, get intouch with them... Would be great to hear from anyone who has already phoned re this particular glitch already to see what the outcome was...

Thanks fingers crossed for all waiting for the points.

Part_Mouse

aallank wrote: »

Same this happened to me Part Mouse, but i thought ringing up would alert them to the 'glitch' with the extra points.. so like SillySausage, i am waiting 5 days to see if the points are added, and if not ring them up then as the correct 5 digit number points are showing on my confirmation e-mail xx

Think im going to wait aswell, i wouldn't have bought the Lancome goddies had it not been for the extra points guess we will have to wait any see. Do wonder though if its intentional. x

Part_Mouse

mummyofonechild wrote: »

Ring up Boots Customer Services?

Was thinking about it but didn't want to alert them.