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Bought some items from dhgate.com!
itsybitsy2010
Posts: 5 Forumite
I was wondering if anyone could help me please, i have purchased 20 fancy dress costumes from a supplier on dhgate.com for my hen do party. They have good feedback 96% and some good reviews of items etc and good review on quick delivery etc to UK.
I paid for the items on the 12th via paypal, it goes through there own checkout service but actually uses paypal.
The supplier states items were shipped on the 14th and this was updated on dhgates processing system. They provided me with a shipping number and stated i could track the items on ems tracking. I am putting in this number and today it is still showing as no information for this tracking. I have emailed seller who states definately sent and probably delayed. They have been good and always replied to my emails but i'm just getting a little concerned its still not tracking. Anyone dealt much with EMS delivery is it usually reliable does it update tracking etc quickly?
I am sure with dhgate.com i am covered as they dont actually release money until customer has received items i think this is how it works there.failing this i should be covered by paypal or failing that i paid woth credit card so should be ok. Can anyone advise me here on what to do or do you think i'm getting my knickers in a twist to soon lol:cool:
Many thanks
I paid for the items on the 12th via paypal, it goes through there own checkout service but actually uses paypal.
The supplier states items were shipped on the 14th and this was updated on dhgates processing system. They provided me with a shipping number and stated i could track the items on ems tracking. I am putting in this number and today it is still showing as no information for this tracking. I have emailed seller who states definately sent and probably delayed. They have been good and always replied to my emails but i'm just getting a little concerned its still not tracking. Anyone dealt much with EMS delivery is it usually reliable does it update tracking etc quickly?
I am sure with dhgate.com i am covered as they dont actually release money until customer has received items i think this is how it works there.failing this i should be covered by paypal or failing that i paid woth credit card so should be ok. Can anyone advise me here on what to do or do you think i'm getting my knickers in a twist to soon lol:cool:
Many thanks
0
Comments
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it looks like a website where the stuff comes from china, it states
'DHgate is a gateway to China, the world's largest and most diverse market. This gives you the advantage of having access to a huge selection of items ranging from MP3 players, cell phones, shoes, clothing, jewelry, camping gear, etc. The list goes on and on, and they're all at low wholesale prices.'
So I think you'd be waiting a bit longer for delivery, probably not time to panic yet. You may get customs charges aswell.0 -
Hi,
Yes it is from China, its just the fact that ems shipping tracking information is still not showing after a week that bothers me really.
The number is definately right as i have checked with seller.
thanks0 -
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