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Laptop shutting down

Stephb1986_2
Stephb1986_2 Posts: 6,279 Forumite
in Techie Stuff
Hi Everyone,

I hope someone can help. I've had my Acer Aspire 7738g laptop since February, For the last week it seems to be over heating and then shutting down. I leave it for a while then turn it back on then it just shuts down again.

Is this a hardwear problem that acer have to sort out?

Many thanks

Steph

Comments

  • Knarf44
    Knarf44 Posts: 557 Forumite
    Seems to be a familiar problem with this model, see this thread on another forum:

    http://forum.notebookreview.com/acer/477412-overheat-problems-7738g-2.html

    Seems it is likely being caused by a build up of dust within the laptop - a fix using your vacuum cleaner is explained in post #17.
  • Stephb1986_2
    Stephb1986_2 Posts: 6,279 Forumite
    So is it best to hoover it out and see how it goes or should I book it in with acer and get them to replace the fan or something?

    Many thanks

    Steph
  • busenbust
    busenbust Posts: 4,782 Forumite
    Stephb1986 wrote: »
    So is it best to hoover it out and see how it goes or should I book it in with acer and get them to replace the fan or something?

    Many thanks

    Steph
    If it's under warranty - with no charges -- get them to fix it. Otherwise they end up playing the 'blame game' icon_rolleyes.gif.
  • Stephb1986_2
    Stephb1986_2 Posts: 6,279 Forumite
    Thanks for that I will get them to fix it for me :)

    Steph xx
  • busenbust
    busenbust Posts: 4,782 Forumite
    Stephb1986 wrote: »
    Thanks for that I will get them to fix it for me :)

    Steph xx
    If u need any additional help, let us know. good weekend too :)
  • Hammyman
    Hammyman Posts: 9,913 Forumite
    busenbust wrote: »
    If it's under warranty - with no charges -- get them to fix it. Otherwise they end up playing the 'blame game' icon_rolleyes.gif.

    Expect a charge when they remove the fan and find a huge wad of fluff because the OP has failed to take care of it.
  • busenbust
    busenbust Posts: 4,782 Forumite
    Hammyman wrote: »
    Expect a charge when they remove the fan and find a huge wad of fluff because the OP has failed to take care of it.
    :eek: I really hope not!
  • Stephb1986_2
    Stephb1986_2 Posts: 6,279 Forumite
    I've took good care of my laptop I never put it flat on the floor i leave it on it's side with the fan upwards so it would be hard for it to suck the carpet up.
  • busenbust
    busenbust Posts: 4,782 Forumite
    Stephb1986 wrote: »
    I've took good care of my laptop I never put it flat on the floor i leave it on it's side with the fan upwards so it would be hard for it to suck the carpet up.
    It will be fine St;)
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