Paypal account blocked with £2700 in it.

pcombo

Try resolve with paypal if all fails, Contact FOS via telephone and start an investigation they will ask u to resolve explain you have tried they will ask for emails you sent and received from paypal once they complete the form on the phone they send you sign + send all emails back wait for them to get back to you,

I got my funds released when i done this as they wanted to keep them for 180 days.

Baz_2

Lokolo wrote: »

Of course you would know being such an active member of this forum.....

O4U maybe blunt, but usually with good reason to be. Be nice.

Well I have been around here much longer than you buddy, my opinion is no less valid than yours just because I have 10000 posts less than you.

Everytime I notice his posts he is either being nasty or sarcastic. If he can't even be bothered to read the posts whilst being blunt then he obviously just enjoys rubbing people up the wrong way.

Baz_2

eshroom wrote: »

I did have a dispute. Someone purchased an item, Paypal held the money and warned me the buyer may be fraudulent and I should wait pending an investigation. A week later the buyer filed an item not received dispute (don't ask how this is possible, they haven't told me wither). Anyway, that triggered the account limitation.

Did your friend regain use of the account also?



I would, except a paypal account is a requirement when selling on eBay.

I think he did but decided to not bother with them after that.

[Deleted User]

paypal - worsest customer service to deal with (except claims dept. which are actually good enough to do something)
paypal seems to block users who make more than £2,000 (read somewhere) and hold it just for the interest :S

BlueAngelCV

I stopped using paypal after they froze my account and found in favour of the buyer when the buyer didn't receive something and I wasn't able to provide tracking details even though they didn't pay for tracked delivery.

I repeatedly tried to contact them but was never able to receive a response actually dealing with my queries rather than the automated responses.

I can understand if this sort of thing happens to someone a lot but I was a regular ebay/paypal user with 100% feedback.

Presumably the 1 transaction they had a query with wasn't for £2,700? Why have they frozen all of it? (I don't expect you to know, it's just the sort of thing pp do!).

I would notify paypal that unless you receive your funds or notification of when the same will be made available within 7 days then you will be taking them to court.

eshroom

I tried everything. In the end, I sent a short and concise letter to Paypal headquarters UK, as well as opening a case with TRUSTe saying Paypal refused to close my account and delete my financials from their system.

It seems paypal have created themselves a loop-hole; in the terms it states that they can keep your information on file for as long as they are investigating you, a permanently limited account is part of a never-ending investigation.

TRUSTe backed my complaint and forwarded it on to Paypal, I am unsure if it was this or the letter to Paypal Richmond that freed my aco!!!!. Just as well though since I was due to visit someone within a stones throw of Paypal HQ and was thinking of dropping by!

All Paypal/eBay accounts re-instated after 3 1/2 months of being told this would never happen.