Cant open links or pages in "new window"

DonkeyKong77

Hi

Whenever i go to open a page in a "new window" it doesn't open, it shows a blank screen, with no address in the toolbar.

Also, this is probably why i can't open links which appear that opens in a new window.

Any ideas as to how i can fix this are much appreciated.

Thanks

bearing

I was just about to type click on the link below, but then engaged brain so type in the link below.


support.microsoft.com/default.aspx?scid=kb;EN-US;

before the support part of this url you obviously need to type www. I had to delete them as the url became to large to be displayed in it's entirety.

DonkeyKong77

Hi

I can't seem to get it to work, or maybe i went to the wrong page - i put in "www" into the link above, but it came back as a "page could not be displayed" page.

I found this link

http://www.microsoft.com/downloads/details.aspx?FamilyID=1B286E6D-8912-4E18-B570-42470E2F3582&displaylang=en&Hash=E9RmdttXCNeV%2fgM3mOrDMmr3fEmDP3lYCgA%2fCcEXJvAFyEglfv1z3akW3isP5dhU3wovIQ4o1dYBct7rLxvwyQ%3d%3d#filelist

installed the User Profile Hive Cleanup service, and it doesn't seem to have made a difference.

Any suggestions?

Thanks

Chippy_Minton

See You cannot open a new Internet Explorer window or nothing occurs after you click a link.

What made you install Hive Cleanup Service?

DonkeyKong77

i can't see what that link leads to, but i somehow installed hive clean up - i think i googled the link in post 2, which led to HCE on msn supprt site.

DonkeyKong77

http://support.microsoft.com/kb/902932/en-us

If anyone needs to know, i followed the insructions in the link and it seems to work.

Chippy_Minton

DonkeyKong77 wrote:

i can't see what that link leads to

Here is the text from my link. Pasting here has lost the formatting, so hope you can make sense of it.

You cannot open a new Internet Explorer window or nothing occurs after you click a link
View products that this article applies to.
Article ID : 281679
Last Review : October 18, 2005
Revision : 7.10
This article was previously published under Q281679
On This Page
SYMPTOMSSYMPTOMS
CAUSECAUSE
RESOLUTIONRESOLUTION
Windows XP and Windows 2000 onlyWindows XP and Windows 2000 only
Internet Explorer Administration Kit UsersInternet Explorer Administration Kit Users
IEAK for Internet Explorer 6IEAK for Internet Explorer 6
IEAK for Internet Explorer 5.5IEAK for Internet Explorer 5.5
IEAK for Internet Explorer 5.01IEAK for Internet Explorer 5.01
SYMPTOMS
When you click a hyperlink in an e-mail message or on a Web page, or right-click a hyperlink on a Web page and then click Open in New Window, you may experience one or more of the following symptoms:
• Nothing occurs.
• The new window may be blank.
• You may receive a scripting error message that is similar to the following error message:
No such interface supported.
• Internet Explorer may not respond when you click Print or Print Preview in the File menu.
When you try to connect to Web folders, you may receive the following error message:
The current operation could not be completed because an unexpected error has occurred.
Back to the top Back to the top
CAUSE
This behavior may occur for one or more of the following reasons:
• The (Default) value setting in one or more of the following registry keys points to an incorrect location for the Urlmon.dll file:
[HKEY_CLASSES_ROOT\CLSID\!!79eac9e0-baf9-11ce-8c82-00aa004ba90b}\InprocServer32]
[HKEY_CLASSES_ROOT\CLSID\!!79eac9f1-baf9-11ce-8c82-00aa004ba90b}\InprocServer32]
[HKEY_CLASSES_ROOT\CLSID\!!79eac9f2-baf9-11ce-8c82-00aa004ba90b}\InprocServer32]
This Behavior May Occur if you install a customized version of Internet Explorer that was created with the Internet Explorer Administration Kit (IEAK) version 5.01 Service Pack 1 (SP1), 5.5 SP1, or 6.0.
• The following registry key is missing or damaged:
HKLM\SOFTWARE\Classes\Interface\!!00020400-0000-0000-C000-000000000046}
• One or more of the following files is missing, damaged, or improperly registered:
• Urlmon.dll
• Mshtml.dll
• Actxprxy.dll
• Oleaut32.dll
• Shell32.dll
• Shdocvw.dll
Back to the top Back to the top
RESOLUTION
To resolve this problem in Internet Explorer, follow these steps:
1. Quit all programs that are running.
2. Click Start, and then click Run.
3. Type regsvr32 urlmon.dll, and then click OK.
4. When you receive the "DllRegisterServer in urlmon.dll succeeded" message, click OK.
If this does not resolve the problem, repeat steps 2 through 4 for each of the following files (in step 3, replace Urlmon.dll with each of the file names below):
• Shdocvw.dll
• Actxprxy.dll
• Oleaut32.dll
• Mshtml.dll
• Browseui.dll
• Shell32.dll
Windows XP and Windows 2000 only
Restart the computer to enable the changes to take effect.

If the problem is still not resolved, verify that the following registry values are present and correct:
HKLM\SOFTWARE\Classes\Interface\!!00020400-0000-0000-C000-000000000046}
Name: (Default)
Value: IDispatch
HKLM\SOFTWARE\Classes\Interface\!!00020400-0000-0000-C000-000000000046}\ProxyStubClsid
Name: (Default)
Value: !!00020420-0000-0000-C000-000000000046}
HKLM\SOFTWARE\Classes\Interface\!!00020400-0000-0000-C000-000000000046}\ProxyStubClsid32
Name: (Default)
Value: !!00020420-0000-0000-C000-000000000046}


If the problem is still not resolved, reinstall Internet Explorer. If you are using the version of Internet Explorer that is included with your operating system, reinstall or repair your operating system.