We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

Refund of game from Steam

Hi All.

Ive downloaded Civilization V through Steam at £29.99.

However i cant get it to load, ive spent hours on the forums and waited a couple of days for help from their support which hasnt helped. Ive tried numerous things but the game isnt loading

Ive asked for a refund! Which they have point blank said NO! and directed me to page of there T&cs where it states no refund.

Could anyone advise as to whther i have any rights in getting a refund?

if not any suggestions of how to get the game issues resolved.

Thanks
If at first u dont succeed .......then sky diving is not for you! :idea:

Comments

  • Lokolo
    Lokolo Posts: 20,861 Forumite
    Part of the Furniture 10,000 Posts
    Can you link us to your post on Steam?
  • davester
    davester Posts: 4,079 Forumite
    Part of the Furniture Combo Breaker
    edited 20 October 2010 at 8:02PM
    What is your computer system specifications?

    Things would be, make sure you have latest graphics drivers installed, Direct X is upto date. You are connected to the internet.
    Survey earnings total 2009 £417, 2010 £875, 2011 £574
  • DCFC79
    DCFC79 Posts: 40,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 20 October 2010 at 9:36PM
    What happens when you try to load it ?

    whats your pc spec ?

    Recommended specs for the game

This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 348.2K Banking & Borrowing
  • 252.1K Reduce Debt & Boost Income
  • 452.4K Spending & Discounts
  • 240.8K Work, Benefits & Business
  • 617.1K Mortgages, Homes & Bills
  • 175.6K Life & Family
  • 254K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.