Argos Online Account

ailingeternity

Simple question really, about christmas time last year I purchased an item from Argos on their website with a monthly payment plan, due to small financial difficulties I have been unable to pay the montly installments until now, which I can pay all of up to the current date, (The included deal said my monthly payments start from the 9th of June). I recieved a phone call yesterday from a company called MDR which my account has now been forwarded to and is pending legal action. Because of this, they aren't sending any giro slips to me to make a payment now and after talking with the representative I tried to negotiate monthly payment via direct debit and found that MDR don't do that but I know that Argos do. The reason why I didn't have direct debit set up initially is because at the time I didn't have a bank card capable of doing so.

So what exactly am I supposed to do? Because I can't exactly think of any other methods to make a payment, I am due to call them back this Monday (25th) to make some sort of arrangment, but I'm thinking of writing them a letter discussing what exactly they want to me do about paying them back.

The reason why i've posted in this forum is because the account also has a card that comes with setting up the account, which I haven't actually recieved.

Any advice is much appreciated, thanks.

jonesMUFCforever

Don't deal by phone - do everything in writing keeping a copy of all correspondence.

PNPSUKNET

are you sure it was not NDR argos internal debt collection... write to them offering monthly payments.