HP printer "lock out" print function - cannot queue documents for printing

usignuolo

This is not a new problem but I have not always had it and it has started bugging me recently.

I have an HP Photosmart printer. I run Win XP Pro. I have plenty of capacity on my PC.

When I print a document to the printer, the system displays a box in the middle of the screen telling me it is about to start printing. From then on the print command is locked until the document has finished printing. If I close the box, then I get an hour glass on the screen which locks me out. I cannot queue up several documents to print, I can only print one at a time.

It didn't always used to do this, and I think it must be some change or supposed upgrade HP has introduced to their software - or I have inadvertantly changed the print settings in some way. But I can't for the life of me find where.

Has anyone else had this problem and if so what is the fix?

busenbust

try removing and reinstalling printer driver?? update driver??

warehouse

Have a look here...

Right click on printer, select properties, click on the advanced tab.

Normally it will look like this:



Try the above or a mixture of settings above and see if it helps, (make sure you make a note of the original settings just in case).