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Angel care baby monitor faulty

Hi, I purchased an angel care baby monitor from toys r us roughly nine months ago, and it worked fine up untill last week. The problem now being that the two units aren't communicating with each other so it can't be used as it is intended, ie portable one in a different room to the main base one. As I have rather stupidly lost the receipt, I just wanted to check what rights, if any, I have before I go into toys r usand make a complete idiot of myself? Am quite annoyed because it was a few pennies short of eighty quid and I am going to have to buy a replacement one if I ge no joy from this one.
Thanks in advance :)

Comments

  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Without any proof of purchase (not necessarily a receipt btw) you'll be relying on the goodwill of the store I'm afraid. After all there's nothing to prove when, where, or even if it was purchased, or by whom.
  • nicola00
    nicola00 Posts: 337 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Have you "re synced" them with one and other?

    My DD took to playing with hers and pressed the small button just below the circle light, this knocked of the settings and for a while couldn't figure out why they weren't working.

    I had to reset it. It took a while to find the right buttins on our unit to do this , but now working fine.

    My only problem now is I want to use it just as a monitor without the sensor pad but can't figure out how to change it, the alarm on the baby unit keeps going off if i unplug the movenet pad
  • piglet25
    piglet25 Posts: 927 Forumite
    Stoptober Survivor
    Will try that now, to be honest I've been really happy with them (til th stopped working!) and will give anything a go!
  • piglet25
    piglet25 Posts: 927 Forumite
    Stoptober Survivor
    Woopee! Gave it a try, always thought that 'button' you mentioned was an led light! Anyhows, its worked so I can sleep soundly and toys r us won't be getting a visit from me making a fool of myself, many thanks!
  • nicola00
    nicola00 Posts: 337 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Simples.... lol

    I couldn't believe it was something so easy and it does just look like it only is an LED

    Glad you've got them going again now just hope anyone can shed some light on removing the sensor pad.
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