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BT error triggered bank charges
c-m
Posts: 770 Forumite
in Phones & TV
I set up a monthly agreement with BT to pay my bill at £18.
I few weeks after the agreement, BT debited over £40 from my account. This was returned and triggered a bank charge.
I called BT and they said they cannot refund the charge unless i write to them and provide my bank statement.
Does anyone know the address to send this to?
I few weeks after the agreement, BT debited over £40 from my account. This was returned and triggered a bank charge.
I called BT and they said they cannot refund the charge unless i write to them and provide my bank statement.
Does anyone know the address to send this to?
0
Comments
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Telephone Payment Centre
Durham
DH98 1BT
Changing to Monthly Whole Bill Direct Debit would prevent such occurrences in the future.Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.0
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