Corrupt Disk

charlies_mum

Hi,

My laptop is giving me the message

"Google desktop.exe - corrupt disk

The file system structure on the disk is corrupt and unusable. Please run the Chkdsk utility on the volume C:"

Can anyone tell me what to do please ?

totalsolutions

Are you sure, a corrupt drive won't work, let alone Google desktop tell you. This is a serious problem if you are right to discuss on a forum. How are you reading this. Do you have another PC. What software programs do you have at your disposal.

charlies_mum

totalsolutions wrote: »

Are you sure, a corrupt drive won't work, let alone Google desktop tell you. This is a serious problem if you are right to discuss on a forum. How are you reading this. Do you have another PC. What software programs do you have at your disposal.

My laptop seems to be working fine. I have uninstalled Google desktop, and the message has disappeared. I have another laptop that I can use.

I am a complete numpty regarding technical things, so have no idea what is happening

macman

Well have you run Chkdsk as the message advised you? That may show up any problems.

charlies_mum

macman wrote: »

Well have you run Chkdsk as the message advised you? That may show up any problems.

Gone onto the c drive, and can't find the chkdsk option. Sorry if I am being really stupid

pink_princess

Mine keeps telling me the same ,counts down to number 1 then gets stuck until I turn it off and back on .Mine is an HP pavilion laptop.

macman

charlies_mum wrote: »

Gone onto the c drive, and can't find the chkdsk option. Sorry if I am being really stupid

Google is your friend:
http://support.microsoft.com/kb/315265
When you complete the process you then need to reboot and it will run at start up.
The link above assumes you are running XP.

charlies_mum

macman wrote: »

Google is your friend:
http://support.microsoft.com/kb/315265
When you complete the process you then need to reboot and it will run at start up.
The link above assumes you are running XP.

Thank you for being so helpful. Off to run it now

Edit : Sorted thanks, it deleted lots of corrupt files and seems to be running fine now.

macman

If chkdsk find corrupted files, it is likely that is has found some areas of your hard drive that have failed. This does not mean the total disk failure is imminent, but you should certainly ensure that your data is backed up. Remember that any hard drive over about 3 years old is on borrowed time-they all fail eventually.

gonzo127

macman wrote: »

If chkdsk find corrupted files, it is likely that is has found some areas of your hard drive that have failed. This does not mean the total disk failure is imminent, but you should certainly ensure that your data is backed up. Remember that any hard drive over about 3 years old is on borrowed time-they all fail eventually.

totally agree with this, use this as a warning and start the process of backing up your documents and files

the quickest and easiest way of doing this is with a external hard drive these are relitivly cheap http://www.ebuyer.com/product/199267 £57 for a 1tb hard drive

of course you can back up by burning DVD's which can be even cheaper than a portable hard drive - although more effort http://www.ebuyer.com/product/163803 £13.50 for 470gb

next is online storage now this can be a lot of hassle as upload speeds in the UK are pitiful, this being said once done it should be safer than either external hard drive or dvd's due to the back up protercalls in the datawarehouses the information is stored - online storage can be gotten for a monthly payment or yearly, however you can get some free ones, Hotmail currently offers 25gb of free storage with their email accounts which can be very helpful,

macman

But of course, you will already be backing up your data regularly anyway-won't you?