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Need a refund but the seller is no longer registered?

I ordered some boots on ebay but they didnt fit so i asked the seller if i could send them back for a full refund, he said yes make a returns request and il accept.

Anyway, I sent them back the other day but the seller is no longer a registered user... so what can i do if i dont get my refund?

Thanks

Comments

  • Have you retained proof you sent them back? PayPal dispute it if you get no joy from the seller.
  • soolin
    soolin Posts: 75,238 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I ordered some boots on ebay but they didnt fit so i asked the seller if i could send them back for a full refund, he said yes make a returns request and il accept.

    Anyway, I sent them back the other day but the seller is no longer a registered user... so what can i do if i dont get my refund?

    Thanks

    Did you send them tracked? If you can show they have received the boots back but seller is ignoring your request for a refund just open a SNAD claim in paypal and upload your proof of delivery.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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