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Credit card late charges

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In the last month I've had late charges on three credit cards, one for late payment, Santander insist on ten days to clear payment make by internet banking, one for a statement not received in the post and the last for a statement not received by e-mail, have I just been unlucky and with a lot on my mind forgotten the dates I should of checked up on missing statements or is it way of the banks getting some extra money?

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  • jonesMUFCforever
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    You should have been aware that these bills were coming.
    I think what you say about Santander credit card bills must be wrong.
  • chattychappy
    chattychappy Posts: 7,302 Forumite
    edited 17 October 2010 at 6:33PM
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    I have always received my statements through the post without a problem. But anyway I maintain a spreadsheet, know when to expect them, and generally check online as I'm away from the UK for long periods.

    I pay using internet banking from my Nationwide account. Recent payments go through on Santander the same day, historically within a couple of days.

    I have the "Zero" card - not sure if that makes a difference.

    You suggest you had one late payment fee and the other two were for missed statements. The truth is they were ALL for late payments (unless I misunderstood). NEVER wait for statements to come because it won't really be an excuse for not paying. Check the account online. When I first got my card I was way for a several weeks (?months) without having enough time to get the online facility set up. I rang them up weekly - got the transactions over the phone including statement balances and due by dates. Bit of a pain, but worked fine. Get to know when your statement dates/due by dates are. (Bear in mind they can shift a little, so don't run anything to the wire.)

    In the end, you've paid those charges because, in your own words, you have a lot on your mind. You must keep on top of things - or if there is too much going on in your life, just use one card in the future so there is less to remember. Use a diary or whatever.

    The "should have set up a DD" brigade will be along soon.... whilst a DD might avoid the problem of forgetting to pay, if you're too busy to keep on top of things it will just shunt the problem somewhere else.
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