Marble table damaged - is it reasonable to complain?

ahfh1

Hi,

I have a marble table that has been damaged (my fault).

I was hoovering the floor and my 61 key music keyboard was in the way, so I put the keyboard on top of the marble table. The keyboard has 4 rubber pads on each corner, and when I lifted the keyboard off the table, one of the rubber pads 'stuck' to the table and peeled off some of the marble lacquer. The damage is the size of a 1 pence coin.

It was bought from Cousins. Do you think I have a reasonable cause for asking Cousins to replace the table or repair the damage?

Here's some pictures:

http://img541.imageshack.us/img541/8950/img0658qy.jpg
http://img801.imageshack.us/img801/3172/img0659k.jpg
http://img98.imageshack.us/img98/6601/img0662sl.jpg

Thanks

cte1111

No I wouldn't think so, it's just wear and tear, the lacquer was not designed to have suckers put on it.

McKneff

You damaged it, and you expect the company to replace it. Are you for real!!!!!

Suck it up and put a vase on it or something.

ewcs

ahfh1 wrote: »

Hi,

I have a marble table that has been damaged (my fault).

I was hoovering the floor and my 61 key music keyboard was in the way, so I put the keyboard on top of the marble table. The keyboard has 4 rubber pads on each corner, and when I lifted the keyboard off the table, one of the rubber pads 'stuck' to the table and peeled off some of the marble lacquer. The damage is the size of a 1 pence coin.

It was bought from Cousins. Do you think I have a reasonable cause for asking Cousins to replace the table or repair the damage?

Here's some pictures:

http://img541.imageshack.us/img541/8950/img0658qy.jpg
http://img801.imageshack.us/img801/3172/img0659k.jpg
http://img98.imageshack.us/img98/6601/img0662sl.jpg

Thanks

What a joker

McKneff

After all of the above knee jerk reactions (mine included) why dont you give the company a ring. Explain what has happened.
Be nice about it, the may offer to remove the laquer and relaquer it.

Im a great believer in dont ask, get nowt. You really have nothing to lose, do you.

And dont do it again you silly billy;)

ormus

ive just been to cousins website.
400 quid for that "quality" coffee table?
im sorry mate, but really.

27col

Going by the pictures, it is a bit of a stretch to call it a "marble" table. It looks about as hard wearing as Fablon. As for trying to get it repaired/replaced I think that you have a darn cheek even to think of asking. As ormus says, really.