lovefilm !

lyla

i have been using screen select for my dvds for last year and been really pleased with them but yesterday i had an email to say theyve changed to LOVEFILM, (i presume theyve been bought out by them). anyway i am not impressed, the website is so slow!! just wondered if its always like this with lovefilms website? also who else can i transfer to? tried blockbuster previously but wasnt very good.

Alexl_2

Try amazon. I use their DVD rental, has a huge selection, good price, good website and post is very quick with email letting you know when DVDs recieved and despatched. Would def. recommend.

Star

Oh no, I've always been impressed with Screen Select and was going to go back to them. Whereas Lovefilm are appalling. The turnaround is slow and their customer service very poor indeed. I have been trying to get into my account for the past 4 days to cancel before they take payment. However the system has been offline and even when back up the website does not accept my password or recognise my email, and no reply to the emails I have sent. :mad:

Xbon

I have used lovefilm for a while and had no problems , however what i have noticed lately is...im on the 2 films at a time for about 13quid a month i used to get say 2 on a monday i would watch n return and then get 2 friday so i was getting basically 4 a month, now im getting only 2 a week despite how quick i watch them...me and some friends and relatives are now making lists of our dvds and are considering lending each others.

lyla

well, i sent back my 3 dvds on monday, previously with screen select i would have had my replacements tomorrow at the latest, finally got on lovefilm website and they still havnt dispatched any to me!:mad:

dubs_2

yeha ive found the migration not satisfactory- site is slow, im not getting the selections i want and turn aroiund is very slow, they have about a week to get better befoire i lose my patience and move to amazon or blockbuster... i think they could potentially lose a good number of customers this way...

Theo_Cupier

(First time poster, long time lurker)

Precious little sign of all the "improvements" we were promised because of the merger either. Although I'd settle for their website working properly in Firefox at the moment.

As someone who has prepaid for a number of months, it's disappointing that they do not let you cancel a subscription without forfeiting the entire subscription.