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Internet refund rights - received shocking quality goods and want to return.
Comments
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Thanks for that! Do I have to incurr the carriage costs of the return or are they obliged to collect the faulty appliance?0
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However it's the retailers discretion if they are going to attempt a repair or a replacement under SOGA. Howver if the return was under DSR they have no choice but to refund.0
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Unless their T&C's specify that you have to pay the return cost they either have to collect or repay any costs. Good luck though, they seem a right dodgy outfit.Thanks for that! Do I have to incurr the carriage costs of the return or are they obliged to collect the faulty appliance?0 -
this one?
http://tvshopoutlet.com/
if so you are greeted with this message:We have ceased tradingAll outstanding orders have been dispatched, please email all enquiries to info@tvshopoutlet.com0 -
Yes that one! Thanks. Well I suppose it stops anyone else being ripped off!0
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