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EDF mobsters
Hi all,
I have just been on the phone to EDF, they called me !!!!
i got a rude, non listening, non- english gentleman, telling more to pay my gas bill, with my sons Child benefit/ tax credits.
I am going through a bad patch, loss of hours at work, lots of debt.
nearly bankrupt, I offer £10 a week to clear my bill, which is every 4 months.
they want more, if i dont they will cut me off, i have a child with asthma.
please advise, thank you pendle
xxxx:mad:
i could offer a £1, but i didnt!!!!!:(
I have just been on the phone to EDF, they called me !!!!
i got a rude, non listening, non- english gentleman, telling more to pay my gas bill, with my sons Child benefit/ tax credits.
I am going through a bad patch, loss of hours at work, lots of debt.
nearly bankrupt, I offer £10 a week to clear my bill, which is every 4 months.
they want more, if i dont they will cut me off, i have a child with asthma.
please advise, thank you pendle
xxxx:mad:
i could offer a £1, but i didnt!!!!!:(
0
Comments
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You dont say how much you owe or how old the debt is. Is it just the latest bill you have not paid or do you owe money from previous bills?
The supplier can force you to have a prepayment meter and if they have to obtain a warrant to fit one this will be added to your debt. Once this has been fitted it will be a case of 'dont pay dont get'.
About a year ago a large scale survey was conducted to see the order of priority in which people paid their bills. Gas/Elec/Water came well down the list (at least 6th or 7th I think) behind mobile phones and Sky/cable TV all of which are none essential so you can see why suppliers may now be taking a harder line of customer who dont pay on time.IT Consultant in the utilities industry specialising in the retail electricity market.
4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).0 -
Hi all,
I have just been on the phone to EDF, they called me !!!!
i got a rude, non listening, non- english gentleman, ...
Whatever the reason, there is no excuse for a supplier to speak to their customers in a derogatory manner. It certainly won't help the supplier get their money any faster.
It appears to me this particular telephonist requires more training. Contact EDF via their official complaints procedure to alert them to this matter."Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 20100 -
I would add though that you don't get billed every 4 months; it's every three months (ie: once a quarter). That may have gone towards the member of staff not accepting your offer.0
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What do you think your child's benefits are for? Food and shelter and education. What do YOU want to spend them on? What HAVE you been spending them on for the last four months? It is YOU who is the mobster who is misusing your son's entitlement.0
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I have never had a problem with EDF, Customer service has always been excellent.
There again, Ive never actually owed them any money.make the most of it, we are only here for the weekend.
and we will never, ever return.0
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