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New ombudsman for complaints against lawyers
marshallka
Posts: 14,585 Forumite
Don't know if this is of interest to anyone on here that has had claims forwarded to a lawyer but seems that there is a new Ombudsman for complaints against lawyers
7th October 2010
http://www.justice.gov.uk/news/announcement071010a.htm
Customers dissatisfied with their lawyers can now take complaints to a new national ombudsman.
Justice Minister Jonathan Djanogly officially launched the Legal Ombudsman service at its HQ in Birmingham city centre.
The independent service, funded by a levy on the legal profession, will make the complaints process simpler for customers and smoother for law firms.
It can impose penalties on lawyers found to be at fault, ranging from demanding apologies to compensation payments of up to £30,000.
7th October 2010
http://www.justice.gov.uk/news/announcement071010a.htm
Customers dissatisfied with their lawyers can now take complaints to a new national ombudsman.
Justice Minister Jonathan Djanogly officially launched the Legal Ombudsman service at its HQ in Birmingham city centre.
The independent service, funded by a levy on the legal profession, will make the complaints process simpler for customers and smoother for law firms.
It can impose penalties on lawyers found to be at fault, ranging from demanding apologies to compensation payments of up to £30,000.
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