We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Stopped Cheque Confusion
marcus.jkw
Posts: 1 Newbie
A customer has recently complained about some work that I did - a small error that I held my hand up to and was happy to fix. The customer paid me the remaining amount owed by cheque and we arranged a time for me to fix the error.
When I came to do so, the customer held me up, and in fact this happened on two separate occassions. They then said that they had cancelled the cheque, and that they didn't want me to fix anything.
In my eyes the cheque was a promise to pay, and they have cost me further money on the two occassions I have arranged to put things right.
As it happens the bank failed to stop the cheque and I did get the money. Now the bank wnat the money back, as they say it came out of their central account. I see it as money owed to me for the job. The customer is trying to avoid paying a large sum for a small error on my behalf, and one that I would be more than happy to fix, if they would let me.
So the question is, is it up to me to pay the money back to the bank, or is it up to my customer?
The bank say that in law they are entitled to recover the full amount, and may pass the matter to their Debt Recovery Agents.
When I came to do so, the customer held me up, and in fact this happened on two separate occassions. They then said that they had cancelled the cheque, and that they didn't want me to fix anything.
In my eyes the cheque was a promise to pay, and they have cost me further money on the two occassions I have arranged to put things right.
As it happens the bank failed to stop the cheque and I did get the money. Now the bank wnat the money back, as they say it came out of their central account. I see it as money owed to me for the job. The customer is trying to avoid paying a large sum for a small error on my behalf, and one that I would be more than happy to fix, if they would let me.
So the question is, is it up to me to pay the money back to the bank, or is it up to my customer?
The bank say that in law they are entitled to recover the full amount, and may pass the matter to their Debt Recovery Agents.
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.1K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards