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Retentions number for BT?

HH62
Posts: 434 Forumite


in Phones & TV
I've emailed bt to get more information about my broadband contract which runs out in the next few days. No reply to email. Apparently they were better when we could PM the BT Rep here at MSE directly...
anyway, I need to get this sorted out because if they aren't going to offer me a better rate than I have now, I will cancel my BB.
Is there a customer retentions number or any UK customer service number? I'm not mentally strong enough to try to deal with the India call centre :rotfl:
anyway, I need to get this sorted out because if they aren't going to offer me a better rate than I have now, I will cancel my BB.
Is there a customer retentions number or any UK customer service number? I'm not mentally strong enough to try to deal with the India call centre :rotfl:
0
Comments
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0800 800 030 option 1
This is BT customer options team that deal with retentions of phone/broadband/tv and is all UK based.0 -
Thanks very much.0
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