Amazon - huh??

pinkshoes

I ordered something from Amazon yesterday afternoon, selecting "2" as the quantity, as I wanted 2 of them, £12 each, and the postage was free. Sold by Amazon, so not a separate shop.

I got a dispatched confirmation email this morning (yay!), then this afternoon I got another one. Very odd.

It would seem that they have sent my identical items via 2 separate CityLink couriers! The one sent this morning is showing a different location (slightly closer now!) to the one sent this afternoon.

How very bizarre! :huh:

Anyone know any reason why they would do such an odd thing? Or had this happen before? It's a common item with plenty in stock, so would be surprised if they came from separate locations!

Oh well, I shall just have to expect TWO citylink vans tomorrow, rather than one!

Sooler

pinkshoes wrote: »

TWO citylink vans tomorrow

:eek:

good luck with that !!!

custardy

it will just be down to fulfillment
stock will be coming from various locations,but should termniate at your local citylink depot and come on one van

WhiteHorse

Simple. They are slaves to the computer.

pulliptears

no rhyme or reason to it is there? And such a waste.

I recall having a moan at Play once, we order a lot of T Shirts from there which used to arrive in little plastic bags that fitted through the letterbox. One day play had the bright spark of an idea that packing a shirt in a small bag was bad. From then on I received them in large boxes, far too big for the letterbox and the postie and delivered via royal mail van. Utter madness.

Nilrem

custardy wrote: »

it will just be down to fulfillment
stock will be coming from various locations,but should termniate at your local citylink depot and come on one van

Aye, iirc Amazon have 2 or 3 large warehouses and I suspect when stock of something is low it's entirely possible for one item to be in one, and the other (even if its the same product) to be in another warehouse and the system automatically gets them sent out separately.

Even in the same warehouse apparently Amazon often have the same item in several places as it makes it faster when packing orders to have items in multiple locations (pickers/packers are in theory more likely to be near one of the storage locations and able to pick more items up on a shorter run).

As you say if thgey've both been sent out via the same delivery method/company they should arrive on the same van, but personally I wouldn't always count on that, as whilst most areas might only be served by one van at a time, others may get two or more vans doing deliveries depending on the situation at the delivery company (with RM I'll normally get single DVD's/books, or small box sets delivered by the postie on foot, but sometimes I'll get one from him, then another couple via the van).

custardy

Nilrem wrote: »

Aye, iirc Amazon have 2 or 3 large warehouses and I suspect when stock of something is low it's entirely possible for one item to be in one, and the other (even if its the same product) to be in another warehouse and the system automatically gets them sent out separately.

Even in the same warehouse apparently Amazon often have the same item in several places as it makes it faster when packing orders to have items in multiple locations (pickers/packers are in theory more likely to be near one of the storage locations and able to pick more items up on a shorter run).

As you say if thgey've both been sent out via the same delivery method/company they should arrive on the same van, but personally I wouldn't always count on that, as whilst most areas might only be served by one van at a time, others may get two or more vans doing deliveries depending on the situation at the delivery company (with RM I'll normally get single DVD's/books, or small box sets delivered by the postie on foot, but sometimes I'll get one from him, then another couple via the van).

thats really only with RM,couriers will work with one van covering one area
as RM changes its duty systems to park and loop you will lose the separate van delivery

pinkshoes

Well according to the tracking, the second one now seems to have caught up with the first one, so hopefully it will just be one van! I guess they perhaps only had one left at their first choice warehouse, so had to get the second from elsewhere! I live somewhat in the middle of no-where, so logically they'd only have 1 van covering the area.

Impressed with Amazon for their efficient service though, and that I can track it from my Amazon account, rather than having to log onto CityLink webpage for tracking info!