losing broadband connection

catford

I've noticed that sometimes,when i'm connected to the internet but not actually doing anything,the b/band connection goes off .
I haven't noticed it before but it definitely dropped three times today,and i had to reconnect.
Could it be one of my settings??if so,which one. I can't see anything obviously wrong. Using XP.
Anyone help please??

albertross_2

If you don't have a router,,

IE, Tools, Internet options, connection, select your isp, settings, advanced., uncheck Disconnect if Idle for 20 minutes.
Click OK .

catford

albertross wrote:

If you don't have a router,,

IE, Tools, Internet options, connection, select your isp, settings, advanced., uncheck Disconnect if Idle for 20 minutes.
Click OK .

Thanks--just did that but it's not checked anyway.

albertross_2

A router would probably solve your problem, and give you added security.

Goldielocks

Do you have a router?
Are you wireless?

catford

Goldielocks wrote:

Do you have a router?
Are you wireless?

No, I dont have a router although orange will give me one free as an ex wanadoo customer---nor am I wireless--just good old b/t landline--I'm going to leave it on and try to time the breaks.;)

domestic_goddess

hi if u r using a bt landline u may need to phone bt up i used to have same probs in my old house and the reseon u r proberbly getting kicked when u r idle is (in the old days when internet started they ISP's that is only had a certian amount of space so to stop people clogging internet up they used to kick idle) hope this helps

PS this is the husband of sickofhavingnomoney so sorry about spelling and punctuation just take a deep breath

pps they r prob 2 hours b4 u get kicked

catford

sickofhavingnomoney wrote:

hi if u r using a bt landline u may need to phone bt up i used to have same probs in my old house and the reseon u r proberbly getting kicked when u r idle is (in the old days when internet started they ISP's that is only had a certian amount of space so to stop people clogging internet up they used to kick idle) hope this helps

PS this is the husband of sickofhavingnomoney so sorry about spelling and punctuation just take a deep breath

pps they r prob 2 hours b4 u get kicked

Thanks-its a point that i'd not considered-I did think that maybe i'd used too much b/band time-but I don't think my usage is high enough.

I do know that our village is quite small and we all want b/band,so the idea of being cut off when you're on idle makes sense--but can bt do this legally-,I mean?---Why should I have to reconnect all the time,if its their problem??----They already charge too much for too little as far as I can see.;)

ravenfire_2

Who is your ISP? It might be something to do with the gain on your line.

catford

ravenfire wrote:

Who is your ISP? It might be something to do with the gain on your line.

My ISP is now orange who took over wanadoo some time ago---forgive my ignorance--but what is "gain" on the line and how will it affect the b/band connection in terms of time??:o
As a printer I only know the how and why of dot gain:eek:

espresso

I should forget the reply from sickofhavingnomoney & ravenfire as they appear to be talking about dialup and not always on ADSL.