Listings offering international postage

John_T_5

I am currently climbing the walls, all my listings are showing as offering to ship worldwide, I use Turbo Lister and only ever offer UK postage.

I have checked my settings and they are for UK only postage, I have manually edited the listings and despite manually selecting UK postage only, it is still offering worldwide postage, anyone else having this problem?

frivolous_fay

Somewhere there's a box labelled 'Sell to' and 'Worldwide' is ticked.

That's my theory. Tried your ebay seller preferences?

John_T_5

No, I never sell to anywhere than other than the UK, I have went back into the listings and edited them repeatedly to only offer shipping within the UK, but once I have done this and submitted the revised listing it continues to show as Worldwide shipping, despite unticking all the different countries and selecting UK shipping in the drop down menu.

frivolous_fay

Have you tried...

Turbolister - Tools > Options > Auction (or Fixed Price) defaults > Shipping Costs > Location tab?

John_T_5

Yes I have tried that already, thanks, I am sure it is a problem at eBays end as one item that I had relisted from 'My eBay' is having the same problem.

zeke

I'm having the same problem using the new ebay listing format- certain items I only want to send out to UK Special Delivery but they keep coming up as send to Europe, US, Australia etc. Managed to amend a few last night after repeated attempts and added a comment to the listings that I would only post to the uk after requests for postage costs to Italy, Malta etc. However, one sold last night to buyer in US (listing did not include this note, but postage was only specified to UK- buyer did not enquire about postage costs before winning). It is heavy (around 10kg) and quite valuable (around £100). I messaged him stating that I could not post it to US so would not be able to proceed with sale. Have not had a reply yet. Where do I stand with this?

blackcateddie

I 've sold internationally quite often and always find that the postage they expect you to charge more than covers things, eg recently sold an Xbox game to germany for £4.50 postage and it cost £1.57 to post - got it within 6days and he was extremely happy.
Any one else had probs?

John_T_5

Well I don't know what eBay are playing at, after repeatedly ammending the same listings some of them have accepted the corrections, others have not, I sent an email to eBay yesterday at around 2pm and I have had no reply from them, not even an automated reply.

Father_Jack_2

zeke wrote:

I'm having the same problem using the new ebay listing format- certain items I only want to send out to UK Special Delivery but they keep coming up as send to Europe, US, Australia etc. Managed to amend a few last night after repeated attempts and added a comment to the listings that I would only post to the uk after requests for postage costs to Italy, Malta etc. However, one sold last night to buyer in US (listing did not include this note, but postage was only specified to UK- buyer did not enquire about postage costs before winning). It is heavy (around 10kg) and quite valuable (around £100). I messaged him stating that I could not post it to US so would not be able to proceed with sale. Have not had a reply yet. Where do I stand with this?

I have the same problem........I have just sold a Le Creuset Saucepan, Terrine and Kettle to a new US buyer (only registered on Friday) - postage will be £90 (even with my firms UPS discount), what's the betting they pull out ??.

newlywed

I've got the same problem. One of my items has send to europe and a postage rate I used ages ago in turbo lister for a book and so much too low!

Unfortunately it now has a bid on it and 29 people watching. What do I do? Wait it out and see who wins it? Hope that it will be a uk buyer and if not, bear the brunt of about £10 loss?

Help!!!