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Santander are the worst bank ever

Chyna-s
Chyna-s Posts: 3,109 Forumite
Part of the Furniture 1,000 Posts Name Dropper Photogenic
edited 12 October 2010 at 7:00PM in Praise, vent & warnings
OMG! I have had so many problems with my accounts since Santander took over Abbey and they have just added another one to the list today.

I am selling my flat and need to extend the lease hold. Management Company today informed me the cheque I sent them for their admin fee (£88.13) was sent back to them today for insufficient funds. I have in my account over £9k! I am so angry with the continued incompetence. Once I have moved I am getting a new bank and closing my Abbey account down for good.
Thank you all who post.

Comments

  • have you spoke to the bank as to why this happened? Best do this as if they have returned a cheque then you will get charged for this so make sure this doesnt happen
    "If you no longer go for a gap, you are no longer a racing driver" - Ayrton Senna
  • Chyna-s
    Chyna-s Posts: 3,109 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    The management company are going to send it on to me and then I will contact Santander. There is no charge showing on my account yet but will now keep an eye out so thank you for telling me that Jeff. x
    Thank you all who post.
  • Chyna-s wrote: »
    OMG! I have had so many problems with my accounts since Santander took over Abbey and they have just added another one to the list today.

    I am selling my flat and need to extend the lease hold. Management Company today informed me the cheque I sent the for admin fee (£88.13) was sent back to them today for insufficient funds. I have in my account over £9k! I am so angry with the continued incompetence. Once I have moved I am getting a new bank and closing by Abbey account down for good.

    oh I feel your pain!!! See my post about Santander, same catalogue of errors in the takeover of alliance and Leicester. Shocking.
    Savings target by December 2011:
    ISA: 5100
    Child trust fund: 1200
    Instant Access: 1400
    Credit Union: 300
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