We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Orange san francisco

I just got this phone and the sim is registered but it keeps saying no service. been through troubleshooting mode on orange and still no luck, could it be driver software?

any ideas as this new phone is about to hit the wall!!

Comments

  • ukjoel
    ukjoel Posts: 1,468 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I picked mine up last week.

    Remember reading on the forums that a few people had similar issues. Theres about 130 pages of comments on HDUK if you want to trawl through most of it heavily positive.

    My guess is that either sim hasnt been activated or phone maybe faulty in which case they will replace.
  • Engeroosi
    Engeroosi Posts: 493 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    It appears to have signal but when try and call it just cuts off. Could the sim be cancelled?
  • ukjoel
    ukjoel Posts: 1,468 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I would say faulty phone or sim but probably phone.

    Take it to shop show them - they will switch it.
  • prowla
    prowla Posts: 14,305 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I wonder about these unbranded limited edition phones...
  • Engeroosi wrote: »
    It appears to have signal but when try and call it just cuts off. Could the sim be cancelled?

    I had the same problem with my SF. Eventually Orange man chased it down to the handset being on their blacklist register. Gave him my order number which he checked with the sales unit, took of the blacklist and all works perfectly now.
  • have you activated the sim on orange website.
  • Engeroosi
    Engeroosi Posts: 493 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Is it possible to update this phone to remove all Orange references as I do not use the Orange service.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.6K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.6K Work, Benefits & Business
  • 603K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.