Paypal removing my bank account from Paypal Account

hollyh

Hi,

Yesterday i tried to pay for something on Ebay using Paypal and an error message came up. I tried again this morning and it still wouldn't let me so i added a credit card. I managed to buy something from Boots last night after i'd tried on Ebay using Paypal with no problems.

I've had 2 emails from them

Dear ,

On , we attempted to transfer from your bank account, ending in . This transfer
was returned by your bank on for the reason below:

There was a bank processing error.


As a result, this bank account has been removed from your PayPal account. Please
contact your bank for more information or add a new bank account. Please do not
contact PayPal because this is entirely an issue between the account holder and
their bank.


Yours sincerely,

PayPal


Please do not reply to this email. This mailbox is not monitored and you will
not receive a response. For assistance, log in to your PayPal account and click
the Help link in the top right corner of any PayPal page.

---

Copyright © 1999-2010 PayPal. All rights reserved.

PayPal (Europe) S.à r.l. & Cie, S.C.A.
Soci!t! en Commandite par Actions
Registered Office: 5th Floor 22-24 Boulevard Royal L-2449, Luxembourg
RCS Luxembourg B 118 349

PPID PP014

and

Dear
We attempted to cancel our Direct Debit Instruction (DDI) from your bank account
ending in
The transaction was declined during our processing.

Therefore, to protect your account, access your online banking and cancel the
DDI yourself. You can also call or visit your bank to do so manually.

We look forward to continuing to offer you the number one way to send and
receive money online.

Yours sincerely,
PayPal

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against fraudulent websites by opening a new web browser (e.g. Internet Explorer
or Netscape) and typing in the PayPal URL every time you log in to your account.

---

Please do not reply to this email. This mailbox is not monitored and you will
not receive a response. For assistance, log in to your PayPal account and click
the Help link in the top right corner of any PayPal page.

---

Copyright © 1999-2010 PayPal. All rights reserved.

PayPal (Europe) S.à r.l. & Cie, S.C.A.
Soci!t! en Commandite par Actions
Registered Office: 5th Floor 22-24 Boulevard Royal L-2449, Luxembourg
RCS Luxembourg B 118 349

PPID PP555

Now i don't know what to do. There's money in the bank and other transactions are going through ok. I haven't got another bank account so i can't add another one. Can anyone shed any light on it?

patman99

Try re-adding the bank account.

hollyh

Thanks, i'll go and try that.

Rolandtheroadie

I had a letter from my bank recently saying it was stopping paying direct debits from certain accounts. As my paypal was linked to this account (it came out as a DD) I had to change it.

hollyh

Thanks, I've just re added my bank account. I need to wait now for them to deposit those 2 small amounts and then see if it works.

I'm wondering now if it's to do with A & L becoming Santander because all the details have changed apart from the sort code, account number and my name.

themull1

there is a massive problem with Santander just stopping direct debits when the changeover took place.

RFW

themull1 wrote: »

there is a massive problem with Santander just stopping direct debits when the changeover took place.

That might explain something that happened to me recently with a direct debit that was never set up yet seems to have been rejected.

I hadn't noticed all the stuff about it on the other forums until now.

Ettenna

I've had those emails as well. I was suspicious at first but they said my full name on the (unlike the normal phishing ones).

I am with A&L now Santander. I'd better look at my Paypal

retiredlady

I have been going around in the paypal / Alliance & Leicester/ Santander link for a couple of weeks now! The first time I got the letter I had to change the name from A&L to Santander, they stopped my account again, the next time I had to change the sort code (didn't realise it had changed), they stopped my account again, then had to change the street address of the bank (I only bank on line!) - am waiting now to see what happens but not holding out a lot of hope!
Luckily my debit card is registered with them and any payments I am making is coming from that! I have spoken to my band and they say they have no idea why this is happening all of a sudden with paypal. They said that all the sort codes were changed months ago and paypal has had no problem with it until just recently?

hollyh

I'm guessing that's the problem then. I'll just have to see if re adding it helps. It's typical isn't it just when i've got loads of junk to sell.:cool:

cyberbob

themull1 wrote: »

there is a massive problem with Santander just stopping direct debits when the changeover took place.

retiredlady wrote: »

I have been going around in the paypal / Alliance & Leicester/ Santander link for a couple of weeks now! The first time I got the letter I had to change the name from A&L to Santander, they stopped my account again, the next time I had to change the sort code (didn't realise it had changed), they stopped my account again, then had to change the street address of the bank (I only bank on line!) - am waiting now to see what happens but not holding out a lot of hope!
Luckily my debit card is registered with them and any payments I am making is coming from that! I have spoken to my band and they say they have no idea why this is happening all of a sudden with paypal. They said that all the sort codes were changed months ago and paypal has had no problem with it until just recently?

There's been a few posts about this apparently Snatander have changed the sort codes on some accounts and not bothered to tell anyone. So the accounts need to be re added and verified with the new sort code.