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Sainsbury's Easy Saver - Check your interest

My one year bonus was due to expire in September but I received a letter from them informing me it would extended for a further 12 months. This from the same date the bonus was due to expire.

I checked the interest at the end if September and it was well below what it should have been. Phoned up to complain and have now received a letter saying "an error was made on the September interest calculation". The missing interest will be added in October.

Isn't it amazing how these bank interest errors ALWAYS pay less not more?

The same thing happened to me with Tesco's annual interest, they admitted the bonus had been missed on several months during the year.

I dread to think how much money banks in general are making with missing interest payments. People may not notice, particularly if they have money moving in and out of accounts during the year.

I use a spreadsheet to calculate my interest daily and would advise anyone else to do the same.

Comments

  • Sceptic001
    Sceptic001 Posts: 1,111 Forumite
    Torchboy wrote: »
    Yes, I read somewhere that 90% of bank errors work to the banks' advantage. If they were all genuine mistakes then surely it'd be only 50%?
    Presumably that is identified bank errors? Maybe some bank errors in the customer's favour go unnoticed.
  • savetilibleed
    savetilibleed Posts: 1,363 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I checked the interest at the end if September and it was well below what it should have been. Phoned up to complain and have now received a letter saying "an error was made on the September interest calculation". The missing interest will be added in October.
    I bet too yours is being corrected only because you checked and queried with them. What about others?
  • G_M
    G_M Posts: 51,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Sceptic001 wrote: »
    Presumably that is identified bank errors? Maybe some bank errors in the customer's favour go unnoticed.

    unnoticed or uncorrected......
  • opinions4u
    opinions4u Posts: 19,411 Forumite
    A project went wrong and didn't deliver what it was meant to achieve.

    Somebody has to pick up the pieces to put it right.

    It's not a conspiracy. It's a c0ck up! Nothing more, nothing less.
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