possible tesco glitch!!

kevandkeira

tashmatthews wrote: »

Hmm just so you are all aware

I have received an email from Tescos with my order on and it is now telling me that the price likely to be charged before delivery is £63.00!!

Therefore I do not think that we will get the offer!!

Oh no Could have done with a bargain!!

mobby-2554

Managed to put through a couple of orders 1 for me & 1 for my daughter opted for subtitutions.
Lets hope they honour it. It did only allow 6 of each.
Great find kevandkeira thank you.

tashmatthews

Me too, with 5 children would have kept me going for a while, lol :rotfl:

mjgreen60

tashmatthews wrote: »

Hmm just so you are all aware

I have received an email from Tescos with my order on and it is now telling me that the price likely to be charged before delivery is £63.00!!

Therefore I do not think that we will get the offer!!

How many did you order? Sounds like the offer hasn't kicked in at all as it should cost £6 per 2 bottles. So £63 would be 10 and a half lots of 2 bottles. Did you order 10? If so £63 is cos offer hasn't worked at all.

tashmatthews

mjgreen60 wrote: »

How many did you order? Sounds like the offer hasn't kicked in at all as it should cost £6 per 2 bottles. So £63 would be 10 and a half lots of 2 bottles. Did you order 10? If so £63 is cos offer hasn't worked at all.

NO I ordered 10 bottles and my checkout with delivery was £11

I received my confirmation email and it states that I have paid £11 however the price may change by the time I receive my order

Therefore the likely costing is £63

tashmatthews

Order summaryTotal Savings:£56.50
Guide price * (10 items) £6.50
Delivery charge:£4.50
Subtotal:£11.00
Payment summaryTotal left to pay:£11.00

Clubcard points collected for this visitClubcard points22
Green Clubcard points0
Promotional Clubcard points0
Total Clubcard points22
More about Clubcard You can make changes to your delivery order in 'My Orders' where you can add or remove products, change delivery time, write notes to your picker or cancel completely. You can amend this order until: 04:14 on Thursday 7th OctoberYour order items
Below is a summary of the changes you have made to your order. Please check any changes you have made to make sure they are correct.

All my order itemsQuantityProductPriceTotal
10Persil Small And Mighty Non Bio 28W 1Litre£6.30
£63.00* Why might the guide price be different to my final bill?

1. The guide price is based on today's prices instore. However as we shop for your order on the day you want it delivered, some of the prices may have changed.
2. The guide price uses an estimated weight for weighed items like grapes and cheese. But what you pay will use the exact weight, so the price may vary slightly.

If you're not happy with the price of any items, simply return them to your driver for a full refund. Kind Regards,
Tesco.com

mobby-2554

The most you could order was 6 of each if you ordered more it changed, you probably went over the limit!
I placed separate orders & with delivery costs it's still a bargain!

glenn25_2

tashmatthews wrote: »

Order summaryTotal Savings:£56.50
Guide price * (10 items) £6.50
Delivery charge:£4.50
Subtotal:£11.00
Payment summaryTotal left to pay:£11.00

Clubcard points collected for this visitClubcard points22
Green Clubcard points0
Promotional Clubcard points0
Total Clubcard points22
More about Clubcard You can make changes to your delivery order in 'My Orders' where you can add or remove products, change delivery time, write notes to your picker or cancel completely. You can amend this order until: 04:14 on Thursday 7th OctoberYour order items
Below is a summary of the changes you have made to your order. Please check any changes you have made to make sure they are correct.

All my order itemsQuantityProductPriceTotal
10Persil Small And Mighty Non Bio 28W 1Litre£6.30
£63.00* Why might the guide price be different to my final bill?

1. The guide price is based on today's prices instore. However as we shop for your order on the day you want it delivered, some of the prices may have changed.
2. The guide price uses an estimated weight for weighed items like grapes and cheese. But what you pay will use the exact weight, so the price may vary slightly.

If you're not happy with the price of any items, simply return them to your driver for a full refund. Kind Regards,
Tesco.com

ive got other bits on my order, and i think (im sure il be corrected if wrong) that the guide price dosnt take into account any multi buys, bogof etc, because none of my multi buys are showing.

tashmatthews

If you have a look they are covering themselves in all aspects here as they have an red asterisk at the guide price, this is allowing them to be able to change the amount, as they are claiming it is only a guide

They are also stipulating on your confirmation about the asterisk and guide price and confirming that the price the item was ordered at may not be the same price we have to pay!!

I will be corrected if I am wrong

But I can order 10 bottles at 65p a bottle!!! and it is only a guide price until they process it instore!!

claire21

I havent shopped online for a long time but I always thought your confirmation email showed the higher amount eg without BOGOFs even when no glitch.

If I got charged more I use to make the delivery man wait whilst i phoned the local store tel no on the slip he gives you and put forward my case 99% of the time i got my price the other 1% i told him to take my order away.