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Refund for snad item Unexpected!

I have recently put on this forum an Item that I had a problem with. The lovely buyer has refunded me in full without me sending the item back.

However, I now have a need to pay for one item item flagged up. Will I now get a strike?

Never had this before I know it sounds weird but I was so amazed that they sent me a full refund without getting the item back to them I am now a bit worried?

How sad is that when someone is so nice!!!

Comments

  • soolin
    soolin Posts: 74,956 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Unless the seller goes for an nPB you will not get a strike. If the seller does try it, just appeal by showing your original transaction information.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • seashore321
    seashore321 Posts: 1,027 Forumite
    Thank goodness for you Soolin . I would be lost without you!! I also think many others would be to!!
  • seashore321
    seashore321 Posts: 1,027 Forumite
    Sorry to ask another question but should I leave feedback which will obviously be postive?!
  • soolin
    soolin Posts: 74,956 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Sorry to ask another question but should I leave feedback which will obviously be postive?!

    If you feel the seller sorted it out properly for you a positive might be in order with a mention of there having been a problem but seller acted promptly to resolve, or something.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • jaynemaria
    jaynemaria Posts: 537 Forumite
    I would leave a positive feedback personally, ok the item wasnt what you expected but you didnt have the hassle of sending it back and got the full refund. Perhaps a reply like, thankyou for sorting the problem out in such a satisfactory way
  • macfly
    macfly Posts: 2,728 Forumite
    And if you want to get that reminder off your page, mark it as payment sent.
  • Crowqueen
    Crowqueen Posts: 5,726 Forumite
    Sorry to ask another question but should I leave feedback which will obviously be postive?!
    If you are happy with the way they treated you then definitely leave them positive feedback. It's the whole transaction which should be judged and I'm sure prospective buyers will be happy to see how well the seller deals with any issues - that speaks louder than a long line of "item OK quick delivery A++++ eBayer" FB.
    "Well, it's election year, Bill, we'd rather people didn't exercise common sense..." - Jed Bartlet, The West Wing, season 4

    Am now Crowqueen, MRes (Law) - on to the PhD!
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