marbles ppi reclaim - good news !

ashleybacardi

Hi Guys,

I sent the FOS questionnaire to Marbles last month. They have now written back stating that in their opinion, the PPI was not mis sold. They have stated that this is their final decision and no further correspondence will be entered into.

This is despite the fact that I was told very insistently that the insurance was compulsory in order for me to be accepted AND that fact that I told them that I already had an income protection policy with HSBC !

Should i complain to the FOS or is that it ? I really hope not as I feel i have been very badly treated at every turn by them.

Any advice would be much appreciated.

Thanks

Ashley

di3004

ashleybacardi wrote: »

Hi Guys,

I sent the FOS questionnaire to Marbles last month. They have now written back stating that in their opinion, the PPI was not mis sold. They have stated that this is their final decision and no further correspondence will be entered into.

This is despite the fact that I was told very insistently that the insurance was compulsory in order for me to be accepted AND that fact that I told them that I already had an income protection policy with HSBC !

Should i complain to the FOS or is that it ? I really hope not as I feel i have been very badly treated at every turn by them.

Any advice would be much appreciated.

Thanks

Ashley

Hi Ashley

Did they confirm it was the final decision and enclose the leaflet details of the FOS?

If not then write back with anything further, and make them aware you how believe you've been treated as well, and that the FSA will not put up with it, and for not investigating complaints properly, also for rejecting genuine complaints, where you feel yours was also overlooked.

But otherwise yes complain to the FOS now, good luck, please keep us posted, cheers.

Di

di3004

Ashley, was meant to add on my above post.....

Even some final decisions are being overturned, so what you could do is write the above as stated, then tell them if you hear nothing more by 14 days you will then make your complaint with your evidence to the FOS.

Its up to you of course, either way, the best of luck.;)

ashleybacardi

Thanks a million for the advice !

I will keep you posted as things progress

Ashley

di3004

ashleybacardi wrote: »

Thanks a million for the advice !

I will keep you posted as things progress

Ashley

Your very welcome Ashley, fingers crossed and we look forward to hearing what comes of this.;)

Di