Faulty morphy richards kettle

marsaday

We bought a MR kettle from morrisons for £20 in May and it is now leaking. We dont have a receipt and morrisons said to cal MR.

I called them and they said they can do nothing as we have no receipt.

Anyone know my rights here ? The kettle is faulty after only 5 mths.

neilmcl

You don't necessarily need a receipt but you do need some proof of purchase. Without it you're stuffed I'm afraid.

marsaday

We have the instructions with the 2 yr warranty.

what other proof do we need. We bought it in morrisons and just threw away the receipt as you do when food shopping.

we dont have the box.

neilmcl

That's hardly proof that a) you purchased it or b) you purchased it from Morrisons.