Faulty morphy richards kettle

We bought a MR kettle from morrisons for £20 in May and it is now leaking. We dont have a receipt and morrisons said to cal MR.

I called them and they said they can do nothing as we have no receipt.

Anyone know my rights here ? The kettle is faulty after only 5 mths.

Comments

  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You don't necessarily need a receipt but you do need some proof of purchase. Without it you're stuffed I'm afraid.
  • We have the instructions with the 2 yr warranty.

    what other proof do we need. We bought it in morrisons and just threw away the receipt as you do when food shopping.

    we dont have the box.
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    That's hardly proof that a) you purchased it or b) you purchased it from Morrisons.
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