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DESPERATE FOR HELP RE:Windows 7 Professional

Hi,

I am despersate for any help what so ever

I have just downloaded Windows 7 Professioanl throught Microsoft from Digital River

The order has been completed, i have paid, and have received confirmation email. However, no where am i being shown a 'DOwnload Now' button, so it is impossible to actually download this product.

I have emailed both Microsoft and Digital River but am getting no response

I am really worried i have just wasted £30

any help much appreciated

thank you

Comments

  • gem86 wrote: »
    Hi,

    I am despersate for any help what so ever

    I have just downloaded Windows 7 Professioanl throught Microsoft from Digital River

    The order has been completed, i have paid, and have received confirmation email. However, no where am i being shown a 'DOwnload Now' button, so it is impossible to actually download this product.

    I have emailed both Microsoft and Digital River but am getting no response

    I am really worried i have just wasted £30

    any help much appreciated

    thank you

    No idea but first search reveals
    Disclaimer : Everything I write on this forum is my opinion. I try to be an even-handed poster and accept that you at times may not agree with these opinions or how I choose to express them, this is not my problem. The Disabled : If years cannot be added to their lives, at least life can be added to their years - Alf Morris - ℜ
  • I thought since it is an upgrade then they send you a disk via snail mail but what do I know I paid full price as not being a student and having no kids (AFAIK)
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy

    CEC Email energyclub@moneysavingexpert.com
  • LeeSouthEast
    LeeSouthEast Posts: 3,822 Forumite
    Part of the Furniture Combo Breaker Debt-free and Proud!
    I seem to recall I had fun getting the download as well. It was over a year ago now though and I can't remember what I did. I did have to email them though. Got it it in the end. Good luck!
    Starting Debt: ~£20,000 01/01/2009. DFD: 20/11/2009 :j
    Do something amazing. GIVE BLOOD.
  • rnc
    rnc Posts: 55 Forumite
    gem86 wrote: »
    Hi,

    I am despersate for any help what so ever

    I have just downloaded Windows 7 Professioanl throught Microsoft from Digital River

    The order has been completed, i have paid, and have received confirmation email. However, no where am i being shown a 'DOwnload Now' button, so it is impossible to actually download this product.

    I have emailed both Microsoft and Digital River but am getting no response

    I am really worried i have just wasted £30

    any help much appreciated

    thank you

    What was the site you used? Was it http://store.digitalriver.com/store?Action=DisplayHomePage&Locale=en_GB&SiteID=msshgb ?
    If so I got to that site via Microsoft so I think its legitimate.

    However, are you actually a student? There are some quite strict terms and conditions on the offer. Plus do you have Windows Vista or XP installed? Terms are here http://www.microsoft.com/student/office/en-gb/terms.aspx
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