can bank charge me to detail history of unfair charges?

tanmu

My husband called his bank and asked them to send him a statement of all the charges he has paid since opening the account. They have said that, as he should have kept records himself, it will cost him £10 to get a statement. Is this right? Or is he entitled to this information (seeing as though it is about him) free of charge?

kenshaz

Sorry ,it is in is term's and conditions,the cost for a statement.They have supplied these details once ,therefore they have fulfilled their part.Also I feel that they realize why you might want them

achtunglady

He needs to write to them requesting the information, under the Data Protection Act, which will cost a maximum of £10 for ALL OF IT. They have 40 days to provide this information. PM me and i will send you a copy of the letter to send them.

Edinburghlass_2

Have a read of Martin's article regarding claiming back your bank charges and its worth signing up to CAG for help regarding individual banks.

leon103

My partner got charged £20 for this, and we are still waiting for it too arrive.

bengal-stripe

tanmu wrote:

My husband called his bank and asked them to send him a statement of all the charges he has paid since opening the account.

You can only ask for the information held about you. You cannot ask for “statements”, let alone ask for a list of charges.

It can come as a continuous list of all the entries during the last six years. The bank is only obliged to provide the information, but it doesn’t have to come in an easily understandable format.

Tootsie_Roll

achtunglady wrote:

He needs to write to them requesting the information, under the Data Protection Act, which will cost a maximum of £10 for ALL OF IT. They have 40 days to provide this information. PM me and i will send you a copy of the letter to send them.

As I understand it this only works if the statement information isn't held on microfishe (which most are) as the DPA doesn't cover that. Definately worth a try though as OP may get away with it.