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Being charged for a quote!
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As there was no contract of any sort, and no mention of a cost to just quote, I'd send them a recorded delivery letter, thanking them for visiting your property on <date> to give you a free quote for installation of a heat pump, but you have decided to go with an alternative supplier who were cheaper and provided a quote quicker, so will not be requiring their services.Should've = Should HAVE (not 'of')
Would've = Would HAVE (not 'of')
No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)0
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