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talktalk info please

skint_taffy
skint_taffy Posts: 49 Forumite
in Phones & TV
hi, i signed up for tt free broadband for life been with them ever since can i now just have line rental with them and keep my free broadband? (no other package) thanks

Comments

  • 2010
    2010 Posts: 5,577 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    No, your line rental is part of your telephone call package and the BB is "free".
  • skint_taffy
    skint_taffy Posts: 49 Forumite
    but i signed up for free broadband for life when talk talk first came out so-- as long as i pay talk talk line rental surely my broad band should be free? or did they miss sell the deal?
  • 2010
    2010 Posts: 5,577 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Your Broadband is free.
    You`re only paying for your line rental and call package.
  • TalkTalk
    TalkTalk Posts: 1,948 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    If the BB is free under your package provided you do not make any changes then the plan will not change i.e BB will rmeain free.

    If there is any changes to the plan price this will be notified to you in wirting.

    Regards

    Mark
    “Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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