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Working tax credits.

Does anyone know how they work out your entitlement for working tax credits. I know they go off what you earned the previous year but I still cant understand how they formulate it.
My son works through an agency and has applied for the credits. He has been awarded £27 per week whilst at least 7 of the people he works with (same age and pay rate) say they get £50 plus each week.

Just wondered if anyone could explain the difference, thanks.

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