HSBC online banking WARNING!!

bossymommy

Hi there. Not quite sure where to post this. I just went to log onto my hsbc account and after entering my account number i got a warning message saying that the site was untrusted and could be a copy of the real site, and warned me not to enter anymore details. Luckily i closed it off and went back to hsbc via google and noticed that the address had "amana" (or something like that) in the addy. The addy i usually use was much further down the page on google. Not sure whats gone on, and am a little worried. Has anyone else had this problem?

Just went and found the link in my history

http://www.hsbcamanah.co.uk/1/2/

This was the first link on the google page, which is where the correct link usually is. Looks so much like the real HSBC

Lokolo

You computer maybe infected. You should head to the techie board here:

http://forums.moneysavingexpert.com/forumdisplay.php?f=29

And post it, then some people will tell you what to do.

longforthesun

I was told a while back by my bank not to google or use any other search engine to get onto their website as thse engines bring upanything with the banks name on it even fake sites. Was always told to type the address in direct to the address bar.

bossymommy

Thanks will do that in future :-)

As for the virus...i hope not!!! Have got antivrus and am just doing a scan now, although it has always been very good in the past and blocked dodgy sites...just not this one :-(

rail.link

HSBC Amanah is their specialist site for Islamic banking.

knightfox

hsbc are introducing rapport.

http://www.infosecurity-magazine.com/view/12839/santander-hops-on-board-the-inbrowser-security-bandwagon/

I suggest that you download this from HSBC website to help you feel more secure.

RBS / Natwest have been using this for years. It seems to work okay for me, but then i cant really say otherwise.

samwsmith1

rail.link wrote: »

HSBC Amanah is their specialist site for Islamic banking.

You are correct - http://www.hsbc.co.uk/1/2/personal/travel-international/hsbc-amanah#top
Judging by the whois for the domain it would appear to be fake:

NetRange: 75.125.0.0 - 75.125.255.255
CIDR: 75.125.0.0/16
OriginAS: AS36420, AS30315, AS13749, AS21844, AS13884
NetName: NETBLK-THEPLANET-BLK-EV1-17
NetHandle: NET-75-125-0-0-1
Parent: NET-75-0-0-0-0
NetType: Direct Allocation
NameServer: NS1.EV1SERVERS.NET
NameServer: NS2.EV1SERVERS.NET
RegDate: 2007-06-11
Updated: 2008-02-28
Ref: http://whois.arin.net/rest/net/NET-75-125-0-0-1


OrgName: ThePlanet.com Internet Services, Inc.
OrgId: TPCM
Address: 315 Capitol
Address: Suite 205
City: Houston
StateProv: TX
PostalCode: 77002
Country: US
RegDate: 1999-08-31
Updated: 2008-05-20
Ref: http://whois.arin.net/rest/org/TPCM

ReferralServer: rwhois://rwhois.theplanet.com:4321

OrgTechHandle: TECHN33-ARIN
OrgTechName: Technical Support
OrgTechPhone: +1-214-782-7800
OrgTechEmail: ******@theplanet.com
OrgTechRef: http://whois.arin.net/rest/poc/TECHN33-ARIN

OrgNOCHandle: THEPL-ARIN
OrgNOCName: The Planet NOC
OrgNOCPhone: +1-281-714-3555
OrgNOCEmail: ***@theplanet.com
OrgNOCRef: http://whois.arin.net/rest/poc/THEPL-ARIN

OrgAbuseHandle: ABUSE271-ARIN
OrgAbuseName: The Planet Abuse
OrgAbusePhone: +1-281-714-3560
OrgAbuseEmail: *****@theplanet.com
OrgAbuseRef: http://whois.arin.net/rest/poc/ABUSE271-ARIN

Compared with the HSBC.co.uk Whois:

Domain name:
hsbc.co.uk

Registrant:
HSBC Holdings Plc

Registrant type:
UK Public Limited Company, (Company number: 617987)

Registrant's address:
8 Canada Square
London
E14 5HQ
United Kingdom

Registrar:
Markmonitor Inc. t/a Markmonitor [Tag = MARKMONITOR]
URL: http://www.markmonitor.com

Relevant dates:
Registered on: before Aug-1996
Renewal date: 23-Nov-2011
Last updated: 17-Nov-2009

Registration status:
Registered until renewal date.

Name servers:
ns3.hsbc.com
ns4.hsbc.com

WHOIS lookup made at 22:35:20 30-Sep-2010

I'm just about to send them an eMessage to question this - suggest you do the same to verify it and make them aware of the site.

bluebluecow

hi just to say same happened to me, had the warning so found real site, I have emailed hsbc about it

samwsmith1

Ok, HSBC sent me this in response to my message asking if this was a genuine site and this was there reply:

Thank you for using the feedback facility for our Internet Banking service.

This is with regard to your concern about the website address https://www.hsbcamanah.co.uk where you get a Security Certificate alert.

Please be informed that https://www.hsbcamanah.co.uk is a genuine website of HSBC. We are aware of the certificate error and are working to resolve the issue at the earliest. In the meanwhile, to access your HSBC UK Internet Banking, you may restart your browser and type in 'www.hsbc.co.uk' on the address bar and then logon to your accounts.

We apologise for the inconvenience caused.

If you require further assistance, please call us on 0845 600 2290 (within UK) or +44 1226 261226 (outside UK). Minicom support is available on 0845 7125563.The Internet Banking Helpdesk is open from Monday to Sunday 8:00am to 10:00pm (UK times).

Kind Regards

Tanumoy
Technical Support Representative
HSBC Internet Banking Technical Support

So it would appear to be a genuine site!