advice on paying debt collectors?

shoppa_2

Hi there - Im new to this so please have patience!

Might be a bit of an odd query, but my boyf has an outstanding debt with Barclaycard, and Debt Managers Ltd has offered him a reduced rate to pay it off..... If he pays them is that the end of his debt with Barclaycard or is there any information/proof we should be asking for??
I think he would be happy to end the debt.

philnicandamy

If they've offered a settlement at a reduced rate DO NOT pay anything till you receive the offer & terms in writing from them..

davidgmmafan

I agree, I saw an offer once saying if you paid X they'd mark it as partially settle. But then I thought that's not really saying anything is it?

philnicandamy

NEVER agree till you receive confirmation in writing outlying the offer

shoppa_2

Thanks for your replies everyone - v helpful!

So what would his next steps be?

Should he phone or write to Debt Managers Ltd asking for the T&Cs of their offer? What should we be looking for in these, and will that be the end of the debt with Barclaycard? - will he get some sort of confirmation? also, how will it affect his credit file?

Thanks again for your help!