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Changing from Sky to O2

Hi guys - I want to move from Sky phone and broadband to O2 phone and broadband and am wondering if anyone has done this and can report how it went.

The sting in the tail for me is that O2 tell me that there is a £45 fee to get the sky tag taken off my line but assure me that there is no issue with getting transferred.

The line was originally provided by BT, when we switched to SKY broadband we took Sky's phone service and pay them the line rental (which they said was then passed on to BT on our behalf, so the line is still a BT line).

Any comments/advice would be welcome.

Regards
Morn
Only two things are infinite, the universe and human stupidity, and I'm not sure about the former.

--Albert Einstein--

Comments

  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    AIUI, you have to go back to BT (which will mean a 12 month contract) if you are on a line which is LLU'd.

    You cannot go directly from Sky to O2.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • Morn
    Morn Posts: 216 Forumite
    Heinz wrote: »
    AIUI, you have to go back to BT (which will mean a 12 month contract) if you are on a line which is LLU'd.

    You cannot go directly from Sky to O2.

    Are you sure about this - O2 do not believe this to be the case?
    Only two things are infinite, the universe and human stupidity, and I'm not sure about the former.

    --Albert Einstein--
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    Talk Talk think so though - see HERE.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • Morn
    Morn Posts: 216 Forumite
    Heinz wrote: »
    Talk Talk think so though - see HERE.

    Hmm the plot thickens. Will need to look into this one a bit more.

    Thanks for the heads up.
    Only two things are infinite, the universe and human stupidity, and I'm not sure about the former.

    --Albert Einstein--
This discussion has been closed.
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