Sony Vaio Laptop problems - help needed please

lesleyb

Hi
I have a 20 month old Sony Vaio which has been giving me a lot of problems.
Start up screen turned green, when I connected to the internet it had pink/purple bits everywhere. Pink shadow around words and pictures.
I took it to repair shop and the guy fitted a new screen but thought that there might be a problem with the motherboard.
It now seems to have gone totally, when I turn it on I have a back light but nothing else.
Not sure if it is worth repairing or not, can anyone advise me please?
I have been reading that a lot of people have had issues with Sony Vaio and although my laptop is not one of those that Sony say were affected I think that it might well be.
It is a VGN - NR38S
Thank you
Lesley

Hammyman

Oh dear.

Graphics Card: NVIDIA GeForce 8400M GT

The 8000 series of graphics cards have a manufacturing fault acknowledged by nVidia. nVidia took a $200 million plus financial hit in one trading quarter over this. Sony, like all manufacturers, have a recall for this. I personally will not repair any graphics fault or non-starting laptops with an 8000 series chipset and instead tell the owner to contact the manufacturer. In short, the shop shouldn't have changed the screen as there was nothing wrong with it. If the bloke fixing it had half a clue, he should have done the same as I do.

As it is a known manufacturing fault, you have rights under SOGA as it is a proven and widely acknowledged defect.

More here. This is an early story and nVidia have acknowledged the problem:
http://www.tomshardware.com/news/nvidia-g84-g86-chips-overheating,6121.html

lesleyb

Thank you, not sure that the guy in the shop knew what he was talking about! He said it was the screen, then changed his mind when he had changed it!