Quidco

casiquerbrado

Hi ,
I used Quidco for the first time at the weekend.
I bought AA breakdown cover for £121 , opting to pay in monthly instalments.
As I am spending over £99 , I should get £50 cashback , but the site shows my account as being credited with £21 ( the minimum cashback amount ), as my first payment is £11.
Have I misunderstood the way Quidco works ?
Thanks for reading.
Casi

quidco_Company_Representative

Hi Casi,

Don't worry - if you raise a support message via your support section in your Quidco account we'll be happy to advise you on this. All queries are responded to by our QuidCare team within 24 hours.

I don't normally respond on here as we have our own thread for general queries - https://forums.moneysavingexpert.com/discussion/2036555 - and do remember we are always very happy to answer your specific questions through the Quidco support message system.

Kind regards,
Jules

kiwikaz

casiquerbrado wrote: »

Hi ,
I used Quidco for the first time at the weekend.
I bought AA breakdown cover for £121 , opting to pay in monthly instalments.
As I am spending over £99 , I should get £50 cashback , but the site shows my account as being credited with £21 ( the minimum cashback amount ), as my first payment is £11.
Have I misunderstood the way Quidco works ?
Thanks for reading.
Casi

Hi,

Exactly the same has happened to me.
I took out cover in August. I too spent over £ 99 and at that time the cashback was £ 42. It tracked at only £ 19 and then the cashback has since been declined.
I've yet to submit a support ticket. It's not uncommon for rates to track at different rates apparently and then revert to what it should've been in the first instance.
I've never had to submit a ticket before so I hope in doing so we'll both be lucky.

Karen.

Broken_hearted

Our insurance was with kwickfit, it was also declined. Raised a ticked for them yo claim cashback had gone elsewhere which is not possible. So no longer use Quidco.

eyeopener2

From the quidco AA offer

Useful things to know



Any fraudulent activity will result in immediate termination of your account. Earnings can only be paid to your account if it is set to receive payments through BACS. Any package over £75 will track at lower rates and will be updated upon validation. *

trevorsminted

I have been waiting since February to be paid £50.00 they said i would receive for taking out home insurance with confused.com through them, when i 'raised a ticket' with them like you have been advised i was informed they dont query confused.com so i will most likely not be paid so dont hold your breathe!

kiwikaz

eyeopener2 wrote: »

From the quidco AA offer

Useful things to know



Any fraudulent activity will result in immediate termination of your account. Earnings can only be paid to your account if it is set to receive payments through BACS. Any package over £75 will track at lower rates and will be updated upon validation. *

Thanks for that info.
My account's set to receive BACS payments and, I've been a member for over 4 years.
Have never had a declined situation before so I do hope that this will be overturned.
My cashback's gone from tracked to declined. No mention of validation.
I'm now wondering if it's because I'm paying monthly as the OP too.

casiquerbrado

Hi, thanks to everyone for your replies.
I don't think I read T&C's properly!!
Will keep you informed.
ATB
Casi