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Cant put cheque into savings account?

hi there
today my partner went to the bank(natwest) to put the housing benefit cheque into the savings account(which we have done for the last 2 years nearly since we have been getting housing benefit) so that come payday when the rent goes out we have that half there and its not accidentally been used-anyway when he got there he was told we cant put cheques into savings accounts you have to do it online :S when he said weve been doing it every month for the last almost 2 years he was just told well they shouldnt have been doing it,
So were confused i intend to ring the bank but wonder if anyone can shed a bit of light on this?
He is your friend, your partner, your defender, your dog. You are his life, his love, his leader. He will be yours, faithful and true, to the last beat of his heart. You owe it to him to be worthy of such devotion. ~Unknown

Comments

  • glider3560
    glider3560 Posts: 4,115 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    What is the name of the account you have?
  • not sure i'll check, 2 mins
    He is your friend, your partner, your defender, your dog. You are his life, his love, his leader. He will be yours, faithful and true, to the last beat of his heart. You owe it to him to be worthy of such devotion. ~Unknown
  • hiya again its a savings direct-this is what it says on my online banking account details
    He is your friend, your partner, your defender, your dog. You are his life, his love, his leader. He will be yours, faithful and true, to the last beat of his heart. You owe it to him to be worthy of such devotion. ~Unknown
  • glider3560
    glider3560 Posts: 4,115 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    That particular account can only be managed by phone, internet and post.

    BTW, it only pays 0.1% interest.

    There is an account called First Reserve, which also pays a miserable 0.1%, but allows branch access.

    Have a look here: http://www.natwest.com/personal/savings/g1/instant-access.ashx
  • dzug1
    dzug1 Posts: 13,535 Forumite
    10,000 Posts Combo Breaker
    There's a lot of savings accounts where you have to put cheques in the current account and then transfer the money (when it's cleared if necessary) into savings

    Natwest Savings Direct is online phone and post only. It's a puzzle if you've been able to use a branch in the past
  • ahhh brill, thank you. they just asked me if i wanted to set it up when i opened the current account(well kind of talked me into it, lol)
    He is your friend, your partner, your defender, your dog. You are his life, his love, his leader. He will be yours, faithful and true, to the last beat of his heart. You owe it to him to be worthy of such devotion. ~Unknown
  • it is, i cant understand why no one has noticed sooner
    dzug1 wrote: »
    There's a lot of savings accounts where you have to put cheques in the current account and then transfer the money (when it's cleared if necessary) into savings

    Natwest Savings Direct is online phone and post only. It's a puzzle if you've been able to use a branch in the past
    He is your friend, your partner, your defender, your dog. You are his life, his love, his leader. He will be yours, faithful and true, to the last beat of his heart. You owe it to him to be worthy of such devotion. ~Unknown
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