Post going missing?

liam8282

I am looking for a bit of advice on how to complain to Royal Mail about my recent postal service.

I have noticed in recent weeks that packages have been going missing, not being delivered. Also the post always seems to be late and only gets delivered on certain days.

I have read in the past that you can complain to RM and they will send dummy packages to track them and see if they go missing.

I just wondered if anybody knows anything further about this.

I have looked on the RM website, but can only find complaints for items you have posted, not items you are supposed to receive.

Jeff_Bridges_hair

i believe it is up to the sender to file a complaint of post going missing..

binkadv

There is a number you can call...I'm trying to find it at the moment in my mounds of phone numbers on tiny sheets of paper.

I didn't get any post for about 6 weeks last christmas including a letter which if it had ever turned up would have been the last letter I'd ever recieve from my grampy

They send you a huge amount of letters and packages to make sure they all get there and if they don't they go out of their way to sort you out (we have a new postman now)

Anyway I'll be back when I find it

custardy

liam8282 wrote: »

I am looking for a bit of advice on how to complain to Royal Mail about my recent postal service.

I have noticed in recent weeks that packages have been going missing, not being delivered. Also the post always seems to be late and only gets delivered on certain days.

I have read in the past that you can complain to RM and they will send dummy packages to track them and see if they go missing.

I just wondered if anybody knows anything further about this.

I have looked on the RM website, but can only find complaints for items you have posted, not items you are supposed to receive.

go into your delivery office and speak to a manager