We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
'Unclaimed' payment by supplier - 'Charge Back' required...
uk086242
Posts: 11 Forumite
Ok, anyone else experience this?
My Wife bought some clothes from a catalogue / internet clothing supplier (this company name rhymes with 'Foden'...). She can see the total amount for the goods has cleared from her (Barclays) account, but (rhymes with Foden...) are still chasing her for the money. It seems at about the time of the money leaving her account, the supplier had a problem with their payments system and they 'have not been paid' for the goods. The supplier has suggested that my Wife arrange a 'charge back' for the amount with Barclays.
I have not had to do this before - anyone else experienced this? it's been well over a month since the funds left my Wife's account...
Thanks.
My Wife bought some clothes from a catalogue / internet clothing supplier (this company name rhymes with 'Foden'...). She can see the total amount for the goods has cleared from her (Barclays) account, but (rhymes with Foden...) are still chasing her for the money. It seems at about the time of the money leaving her account, the supplier had a problem with their payments system and they 'have not been paid' for the goods. The supplier has suggested that my Wife arrange a 'charge back' for the amount with Barclays.
I have not had to do this before - anyone else experienced this? it's been well over a month since the funds left my Wife's account...
Thanks.
0
Comments
-
Why not get your wife to print off a copy of her statement and send this to the catalogue people?
She then has 2 options - wait for them to send the goods out or get the order cancelled and get a refund.
I would get the catalogue people to sort it out.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.1K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards