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why does refund on paypal take 7 days

paid someone on the 25th and they returned my payment because i paid them using another service, they have started the refund, but when you click on details it still show spending, and also mentioned that it can take upto 7 days.

why is this, thought it would be instant?
Listen to what people say, but watch what people what people do!!

Comments

  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    So that paypal can make more money out of sitting on your money.
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • Cat72
    Cat72 Posts: 2,398 Forumite
    I am not sure as all my refunds have always went though as instant. Could it be that there is not enough cleared funds in the paypal account for an instant refund ? You would have to give more details to check.
  • Usually PayPal refunds are instant. However, in this case it is likely that the seller did not have enough funds in their PayPal account and it was therefore funded by a transfer from their bank account.
    --><-- Sugar Coated Owl --><--

    If you believe, you will survive - Katie Piper

    Woohoo! I'm normal! Gotta go tell the cat.
  • stolt
    stolt Posts: 2,865 Forumite
    ok i thought it could be something like that.
    Listen to what people say, but watch what people what people do!!
  • mclaren_2
    mclaren_2 Posts: 1,955 Forumite
    paypal to bank account takes 8 days becasue they keep the money for the 7 days in theirs to gain intrest, as direct transfer from your paypal account to bank only takes seconds!
    Never do things tomorow when you can do them today.
  • martindow
    martindow Posts: 10,712 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    OP are you say that you paid by by 'another service' - does this mean something other than Paypal?
  • If the user does not have enought funds in their account when they process the refund, they will have to add funds to their account from their bank account. this can take upwards of 10 days.
  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    Even if the funds are in place, refunds are still not instant.
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
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