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tesco, annoyed
aloise
Posts: 608 Forumite
Ordered a high chair from Tesco on-line Reduced from £50 to £33.32.
I went to pick it up today, Was really annoyed to see the same chair was only £30 in the store. I asked about the discrepancie and was told "we have different prices in store and on line. " I picked it up in store because it was postage free, but Tesco got the equivalent to that anyway.
To add insult to injury the grocery goods I bought were wrong, the item was £1 each or 2 for £1.50.and I was charged full price. There was nobody on the customer service so couldn't even get that rectified.
Not a lot of money i know but it's infuriating .:mad:
Never had a glimpse of the penny items.:(
I went to pick it up today, Was really annoyed to see the same chair was only £30 in the store. I asked about the discrepancie and was told "we have different prices in store and on line. " I picked it up in store because it was postage free, but Tesco got the equivalent to that anyway.
To add insult to injury the grocery goods I bought were wrong, the item was £1 each or 2 for £1.50.and I was charged full price. There was nobody on the customer service so couldn't even get that rectified.
Not a lot of money i know but it's infuriating .:mad:
Never had a glimpse of the penny items.:(
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Comments
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I thought if you had bought something from a catelogue you have 7-14 days to return it and get your money back? You should have just instantly returned it and then bought the cheaper item.This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0
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And if you keep hold of the receipt, the items you were overcharged on they will double the difference back.0
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I would have returned it and purchased the cheaper one. If there is no-one at customer services desk there will be someone somewhere in the store get a checkout operator to page the manager over the PA and get your money back.:footie:
Regular savers earn 6% interest (HSBC, First Direct, M&S)
Loans cost 2.9% per year (Nationwide) = FREE money.
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