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Norwich and Peterborough - Extortionate Charges
mann01
Posts: 3 Newbie
Can anybody beat this?
Tuesday 21st September - account goes overdrawn by £2.66 (Norwich and Peterborough have a £10.00 'buffer')
Wednesday 22nd September - PayPal tries to claim two amounts by Direct Debit from the account, one for £3.24 and one for £13.00. Both items are unpaid and a charge of £29.50 for each unpaid item is applied to the account.
Thursday 23rd September - account back in credit after a payment arrives, initiated from a Halifax bank account on Monday 20th September (4 days???). Letter received from Norwich and Peterborough stating that a monthly unauthorsised overdraft charge of £19 would be applied to the account.
Total charges for being a couple of days overdrawn = £78 (interest charges to be added at a later date).
However, I cannot understand why the Direct Debit for £3.24 was unpaid and why I had to pay a charge, as this still would have been within the £10 'buffer'. The response from Norwich and Peterborough was that the Direct Debit for £13.00 arrived first, but they are unable to state times or provide proof!
Licence to print money??
Tuesday 21st September - account goes overdrawn by £2.66 (Norwich and Peterborough have a £10.00 'buffer')
Wednesday 22nd September - PayPal tries to claim two amounts by Direct Debit from the account, one for £3.24 and one for £13.00. Both items are unpaid and a charge of £29.50 for each unpaid item is applied to the account.
Thursday 23rd September - account back in credit after a payment arrives, initiated from a Halifax bank account on Monday 20th September (4 days???). Letter received from Norwich and Peterborough stating that a monthly unauthorsised overdraft charge of £19 would be applied to the account.
Total charges for being a couple of days overdrawn = £78 (interest charges to be added at a later date).
However, I cannot understand why the Direct Debit for £3.24 was unpaid and why I had to pay a charge, as this still would have been within the £10 'buffer'. The response from Norwich and Peterborough was that the Direct Debit for £13.00 arrived first, but they are unable to state times or provide proof!
Licence to print money??
0
Comments
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The statement should provide the evidence. The transactions should be listed in the order they were processed.... but they are unable to state times or provide proof!..."Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 20100
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