MBNA persistant phone calls - help please

Little_Witch

Hi,

can anyone please advise me how to get MBNA/GLOBAL VANTAGE/AEGIS to STOP calling my landline and mobile, there is a payment plan in place and still I am receiving calls. Would telling them that they have dialled the wrong number help? I have written letter using template form site (thank you all) advising to contact me via writing only, they should receive that today. Is there anything else I can do??? they have called 3 times in twenty minutes already today first call 08.37am. Advice and help welcomed.

:mad: Little Witch

PARIS_5000

Little_Witch wrote: »

Hi,

can anyone please advise me how to get MBNA/GLOBAL VANTAGE/AEGIS to STOP calling my landline and mobile, there is a payment plan in place and still I am receiving calls. Would telling them that they have dialled the wrong number help? I have written letter using template form site (thank you all) advising to contact me via writing only, they should receive that today. Is there anything else I can do??? they have called 3 times in twenty minutes already today first call 08.37am. Advice and help welcomed.

:mad: Little Witch

I would change your number its easier.

SeaThreePeeO

In the end we had to change our number dispite sending out the same letter as yourself (this was to do with Lloyds). However after they had received my letter I logged the amount of calls and texts I received from Lloyds on both my landline and mobile and then complained sending a copy of the call logs to Office of Fair Trading. The calls and texts to my mobile stopped soon after that.

katu

Thanks for the advice in advance, I have MBNA and I know when I got in a bit of a mess before how they were with phone calls every day at all times of day. Even when you spoke to them and explained they didn't stop until they were paid.

I know they just want their money but they should also have a little understanding when people are facing money troubles, especially at the moment.

FOURCANDLES_2

Just change your number and only give it to family .it is free to do so and can be done in a week .CALLS STOP then.It is my view people should not be sat in there home pestered by the phone calls or afraid to answer it .