central capital ppi help

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hi guys senyt my claim letter for ppi to central capital had one reply saying looking into now nothing there 8 weeks since recieving it up today were do i go from here thanx in advance

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  • di3004
    di3004 Posts: 42,579 Forumite
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    hi guys senyt my claim letter for ppi to central capital had one reply saying looking into now nothing there 8 weeks since recieving it up today were do i go from here thanx in advance


    Hi there.

    So 8 weeks are up today?

    I would give them just a few more days, and if you receive nothing by then, give them a quick ring or send a letter and ask if they are dealing with your complaint.
    However, as soon as 8 weeks have passed you do have the right to make a complaint to the Financial ombudsman service (FOS) it may be worth waiting a few more days though, as this happens regular, but don't leave it too much longer then.
    Good luck.;)
    The one and only "Dizzy Di" :D
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